Royal South Toyota Scion

I had been looking for a vehicle in a certain price range and milage. I found what I was looking for and from the beginning to the end Zack was extreemly helpful. He went to bat for me to get the deal I need and milage. I found what I was looking for and from the beginning to the end Zack was extreemly helpful. He went to bat for me to get the deal I needed to make. He kept me informed during the process. Believe me, Zack worked for his pay. Everyone we worked with at the dealership was very friendly and helpful. More

I don’t usually buy a car without my husband but I had a wonderful experience buying a used car at Royal South Toyota. Zach Bird was informative, honest and patient as I made my choice. They were willing to wonderful experience buying a used car at Royal South Toyota. Zach Bird was informative, honest and patient as I made my choice. They were willing to negotiate and kept me informed during the entire process as they helped with financing and keeping me within my budget. I can definitely recommend them and Zach. I’ll be having my new to me car serviced at this location as well. Thanks! More

Terrible experience buying and vehicle from them out of state. Sales staff were rude and did not act like they wanted to sell the vehicle. They were disorganized and not reliable. I wish I had not bought m state. Sales staff were rude and did not act like they wanted to sell the vehicle. They were disorganized and not reliable. I wish I had not bought my vehicle from them. I could say a lot more but not enough space here to do so. Check out my review on Yelp. More

I own a Toyota Camry and have used their service dept for all my checks, oil changes and needs. Service is excellent. Two days ago, I bought a newer Toyota Camry with only 10,000 miles on it. Ed was the sale all my checks, oil changes and needs. Service is excellent. Two days ago, I bought a newer Toyota Camry with only 10,000 miles on it. Ed was the sales person to assist me. He was excellent in answering my questions and sending me off for a test drive. I decided to buy the vehicle and will pick it up in a day. The entire process was smooth and easy.,Thanks Toyota. I’ll never buy a different brand car or go anywhere else to purchase! More

Very pleased with my purchase of a 2023 Camry Hybrid XLE from salesperson, Dan Aiken. Felt no pressure to purchase. Dan worked with me on my list of 'must haves' in a car, presenting options from which I co from salesperson, Dan Aiken. Felt no pressure to purchase. Dan worked with me on my list of 'must haves' in a car, presenting options from which I could consider. Great experience! More

I have just purchased my 3rd Pruis and successfully worked with salesperson, Justin Robinson at Royal South Toyota. He listened and helped us locate the car that we were looking for. The financial pr worked with salesperson, Justin Robinson at Royal South Toyota. He listened and helped us locate the car that we were looking for. The financial process was smooth and fast. I highly recommend Royal South Toyota for your next purchase and definitely their maintenance service! More

I reached out about a vehicle and got a quick response. Now, I was really interested, but the entire time, I felt pressured and as if I had to move RIGHT NOW or the deal wouldn’t even be available the next Now, I was really interested, but the entire time, I felt pressured and as if I had to move RIGHT NOW or the deal wouldn’t even be available the next day. It’s not even a “deal” at MSRP and I wasn’t 100% sure which trim I wanted. I received quick emails and after now filling out a credit app and sending a deposit within 24 hours, I was asked if I “fell off the earth” and then told it “it’s sold” when I did respond. The vehicle is still online, so I have my doubts about it being sold, and dealership hours aren’t friendly to those who make a good living because we typically have more responsibility and sometimes have to work later than 6pm. At the end of the day, I won’t take it personal. Feels a little personal now, but that will go away. It’s your loss in the end. Vehicles may be in high demand, but there are plenty of them out there and my money is good everywhere. Except there obviously. More

Scheduled an appointment for 10:15. Got there about 10:00 AM. At 11:30 the service rep came out and said I had a nail in my tire and it would take 15 to 20 minutes to fix. At 11:55 I we Got there about 10:00 AM. At 11:30 the service rep came out and said I had a nail in my tire and it would take 15 to 20 minutes to fix. At 11:55 I went to the desk and the car was just being lifted up on the rack. I complained that 2 hours for a 10,000 mile maintenance check was ridiculous. They didn't charge for the tire plug, but I still wondered why did I make an appointment? More

I purchased a 2014 Prius from Royal South one year ago for $10,500. On the way home from purchasing the car ran poorly and the check engine light came on. We immediately contacted the sales representati for $10,500. On the way home from purchasing the car ran poorly and the check engine light came on. We immediately contacted the sales representative we worked with, Ed Morgan, and he said we got a great deal and there was nothing Royal South could do. We took it to a local shop and they diagnosed that the engine had blown a head gasket and needed a new engine and other related damaged parts. We contacted Ed Morgan again with this shop's diagnosis and he didn't even respond, let alone offer to have the certified Toyota service shop to look at it and verify. The car is currently in the shop and the bill will be $6000 to repair. It is apparent that Royal South cleared the codes before we purchased to make it appear like the engine wasn't blown. Also, we were manipulated into signing an "as is" agreement, which gets Royal South off the hook. Since then, I have stopped servicing my Volkswagen with Royal East, since they are affiliated. Also, I have purchased new Toyota Rav 4 from another dealer in Indiana and do all the service with them, because we will never work with Royal South again. They are obviously crooks and have missed out on over $40,000 of sales and service from us due to their dishonesty and poor management. More

Took home a ‘22 Toyota Sienna XLE. Even in these crazy times, the whole negotiation and deal only took a couple hours. It was all straightforward, no underhanded games were played, and I wasn’t pressured times, the whole negotiation and deal only took a couple hours. It was all straightforward, no underhanded games were played, and I wasn’t pressured into anything I wasn’t comfortable with. Very smooth process and I felt like I was treated as a valued customer. More