Ruddell Automall

Ordered a new part for our 2016 Silverado from the parts dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. T dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. The parts man still ordered the wrong one that we told him was the wrong one and after almost $50 up front would not take it back after it arrived. As far as I know the part is still at their store and I we out the cash. This is not the first time Ruddell has not followed our written instructions that cost us money but it was the last. We love our GM products and have 3 of them. We now use other dealers for parts and service. Fred Millar More

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told he My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's- More

DONT DO BUSINESS WITH RUDDELL! !! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working !! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO! More

Great people to do business with. Wes Buck in sales is outstanding. I bought car from unseen from out-of-state and Wes went out of his way to make the purchase enjoyable. Car was bett Wes Buck in sales is outstanding. I bought car from unseen from out-of-state and Wes went out of his way to make the purchase enjoyable. Car was better than expected with no surprises. More

Great people, friendly and clean dealership who go the extra mile to make customer experience high quality. extra mile to make customer experience high quality. More

Shay in the Quick Lube was super customer friendly and knowledgeable. Service was done quickly and met expectations. knowledgeable. Service was done quickly and met expectations. More

Ruddell has always done right by us for last 25 years. Don know what else to say Don know what else to say More

Didn't let me know if I could buy car More

This is the place to go if your looking to buy a new car they do service on cars and really polite. Great customer service they do service on cars and really polite. Great customer service More

Owner seems like good people and I didnt honestly give them a fair chance, sorry should have not jumped to assumption or viewed from all points of view rather than just mine. them a fair chance, sorry should have not jumped to assumption or viewed from all points of view rather than just mine. More