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Rusnak BMW

Thousand Oaks, CA

4.8
849 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 849 reviews

February 29, 2024

Top notch. Everyone you encounter is professional, knowledgeable, personable, friendly and customer service oriented. The best in town! More

by melissa.emberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tarnol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Rusnak BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 27, 2024

Always a great experience with the great sales staff and love the service dept, all first class More

by johnwiseman2004
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 27, 2024

Very helpful & easy to work with! Got a great deal; thank you Scott for helping! More

by marcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tarnol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Rusnak BMW responded

Hi Marcia! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2024

Good experience with Martik and Leila. Pretty pleasant experience in general as we hate to shop for cars. More

by CindyN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leila Veyseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martik Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Rusnak BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 20, 2024

I had a great experience at Rusnak BMW, purchasing my new vehicle. Ryan was dependable, communicative, informative, but low pressure (which I really appreciate from a salesperson). The other employees I deal More

by Natalie.wittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Rusnak BMW responded

Hi Natalie, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 15, 2024

They have a pompous attitude and think that if they hang tough kn a ridiculously high price, eventually some idiot will pay it. It won’t be me! More

by Mark
Recommend Dealer
No
Employees Worked With
No one listed
Feb 22, 2024 -

Rusnak BMW responded

Hi Mark, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 05, 2024

Mark, Jeff, and Nancy made buying a new car from Rusnak BMW enjoyable and pain free. More

by jcschrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kaltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Rusnak BMW responded

Thank you so much for your positive comments about Rusnak BMW! We look forward to your next visit! Take care!

January 22, 2024

Excellent customer service , great attitude and attention to ourselves Cars value is very good and quality More

by Martinezm19600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Rusnak BMW responded

Hello, we are so happy to read such a great review about Rusnak BMW! If you have any further questions, please don't hesitate to reach out!

January 22, 2024

wonderful experience with Martik and the finance manager there. They went above and beyond to get me the car that I wanted and the terms that were best fit for me. My go to dealership. More

by Talin and Marta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martik Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Rusnak BMW responded

Hi Talin, thank you so much for your positive comments about Rusnak BMW! We can't wait to see you again, have a great day.

January 18, 2024

This dealership will take care of their customers. All sales associates are friendly and will walk you through the whole process together. More

by JJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Nahigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Rusnak BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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