From my first inquiry online through the signing of the purchase agreement, Rusnak absolutely exceeded my expectations. The interactions were professional, transparent, and responsive. After applying for credit with Audi, I was required to select a dealer even though I was already working with a car buying service. For the first time in years, my interaction with a dealership were equal to the personalized service I've received from the car buying service, and much to my surprise Rusnak was able to beat their proposed pricing and terms so i ended up finalizing the purchase with Rusnak. This dealership is as good as it gets, and the service I received from Larry Gootkin (Internet Purchase Manager) has made me a total fan of Rusnak and a future repeat customer as well.