Rusnak/Westlake Audi - Service Center

Always fast, friendly and professional I have been using the dealership for service since I bought my car there several years ago. Admittedly, haven't had any problems with the car, but th I have been using the dealership for service since I bought my car there several years ago. Admittedly, haven't had any problems with the car, but the scheduled service visits are always excellent. They are the best! More

I was treated like a valued customer Rusnak Audi Westlake has always treated me like they value my business. The Rusnak Westlake Service Department understands that they play an important Rusnak Audi Westlake has always treated me like they value my business. The Rusnak Westlake Service Department understands that they play an important role in my overall experience of the Audi brand, and my opinion on the Rusnak dealership in particular. The service I received throughout my 42 month lease has been excellent. I would like to extend a special thank you to Rich in the service department for always going above and beyond, he is a true professional! I highly recommend this dealership. More

Outstanding! Not only was the original problem fixed under warranty, but an additional issue was corrected at no charge saving me a second visit. In and out und Not only was the original problem fixed under warranty, but an additional issue was corrected at no charge saving me a second visit. In and out under 5 minutes! More

Excellent Service I came in for my 15k service. Adam was courteous and helpful. He seems to be passionate about his job. Answered all my questions and got me in a loane I came in for my 15k service. Adam was courteous and helpful. He seems to be passionate about his job. Answered all my questions and got me in a loaner car. Thank you for an amazing service! More

Really great service I bought my Audi six years ago , and I'm satisfied every time I take it in there for service . Carl is great and Adam is great . What more can I t I bought my Audi six years ago , and I'm satisfied every time I take it in there for service . Carl is great and Adam is great . What more can I tell you ? More

Great Service and Quick Fix The service department was friendly and helpful. They called with a diagnosis quickly and repaired my vehicle in 1 day. I also drove an awesome loan The service department was friendly and helpful. They called with a diagnosis quickly and repaired my vehicle in 1 day. I also drove an awesome loaner car in the meantime. Overall it was a hassle free friendly experience. More

Service Adam was great,,took me in very polite and professional helped me with what I needed done, git me in a loner car, hit the road and car war ready by th Adam was great,,took me in very polite and professional helped me with what I needed done, git me in a loner car, hit the road and car war ready by the end of the day..also did a follow up call the next day More

Great experience The techs and service writers are excellent. As soon as I get there I am greeted and my issue was addressed and the techs always seem to know what th The techs and service writers are excellent. As soon as I get there I am greeted and my issue was addressed and the techs always seem to know what they are doing. More

I had a very nice serviceman The only thing I would say negative is the loaner car that I received was very dirty. The service I received in the Audi service was very good. The only thing I would say negative is the loaner car that I received was very dirty. The service I received in the Audi service was very good. More

Great Service As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam ke As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam kept me up-to-date and was very professional. More