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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
720 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
December 03, 2021
Excellent service department. Very efficient and knowledgeable. Katie printed out cost sheets for several manufacturers for new tires. I got what I needed and my visit to replace my old tires went p knowledgeable. Katie printed out cost sheets for several manufacturers for new tires. I got what I needed and my visit to replace my old tires went perfectly. Katie was very polite, helpful and a pleasure to work with. More
by rlmaze
Employees Worked With
Cashier, Kathryn Allen
November 30, 2021
Service is quick and on time. Staff is friendly. Waiting area is well stocked with coffee and snacks. area is well stocked with coffee and snacks. More
by rexsimonsen
November 24, 2021
Great Service DeptMgr GREAT! Service Great!This is Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to a few concerns we had about our vehicle. And she made sure the concerns were checked out. Reg maintenance was taken care of. Nice to see you can bring your vehicle in and leave knowing you were very satisfied with this service dept!! 👍👍 SERVICE MGR., SHE was very knowledgeable. Very polite. Nice personality! More
by Jeep
