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Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

West Bend, WI

4.4
54 Lifetime Reviews Review Dealership

54 Reviews of Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

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February 03, 2021

"Great people great products great service(s)Bought Jeeps..."

- Robert

Great people great products great service(s) Bought Jeeps and services from them over last 20 years. Would recommend them to anybody interested in getting new or having cars service.

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Recommend Dealer
Yes
Employees Worked With
January 25, 2021

"Excellent service, fast and friendly. Informed me about..."

- Mploserpool

Excellent service, fast and friendly. Informed me about all check points on the vehicle. I will return for service in the future. I will return

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Recommend Dealer
Yes
Employees Worked With
January 20, 2021

"Katie is very nice and helpful. She is always transparent..."

- C

Katie is very nice and helpful. She is always transparent when it comes to servicing my vehicle. Very good customer service. Would recommend to others.

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Yes
Employees Worked With
November 28, 2020

"Best service department around, very friendly! They made..."

- lovymark

Best service department around, very friendly! They made sure we knew everything that was being done the whole time they were working on our Jeep!

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Yes
Employees Worked With
November 09, 2020

"Prompt, courteous service. Walked in and was able to get..."

- Shadow

Prompt, courteous service. Walked in and was able to get my car in right away. Had tires rotated while I waited and the price was reasonable.

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Yes
Employees Worked With
October 16, 2020

"Excellent service! The Service Advisor was so friendly..."

- Rad

Excellent service! The Service Advisor was so friendly and really knowledgeable! I got my vehicle back in better condition than when I left it! Will be coming back for all my services!

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Yes
Employees Worked With
October 01, 2020

"Excellent Service Every Time! Greeted with a smile in a..."

- Louie

Excellent Service Every Time! Greeted with a smile in a timely manner, my service work was completed properly. Including a complementary wash, my car was ready well before my expected wait time.

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Recommend Dealer
Yes
Employees Worked With
August 26, 2020

"After three times to determine what was wrong with my..."

- djungm

After three times to determine what was wrong with my truck. They charged me a premium price to swap out the bad unit. I don't see why after two times of removing the defective unit, cleaning it, reinstalling it, the third time full labor. On a $580 part the final bill was $1,011.00 and change. Wow those are expensive bolts. All three of them that are right on the side of the transfer case. $143 a bolt.... I am getting to old to crawl on the ground to do it. Will be thinking three times before I have them work on a anything that doesn't have a warranty associated with it.

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Recommend Dealer
Yes
Employees Worked With
July 22, 2020

"Everyone we worked with was great have no complaints...."

- Sweetbutterfly09

Everyone we worked with was great have no complaints. Katie and dennis in service were amazing very helpful and they explain everything very well. We will definitely come back if we need to.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis in service
March 14, 2020

"The service was prompt and courteous. The staff is always..."

- Dan Miller

The service was prompt and courteous. The staff is always helpful and friendly. Work was completed as expected with no issues. My favorite dealer to go to for any service

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin T Urban
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