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Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison

4.7

275 Lifetime Reviews

3502 Lancaster Dr, Madison, Wisconsin 53718
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Top Reviewed Employees

Jason Malloy at Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison

Jason Malloy

General Manager
5.0
Robert Phillips at Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison

Robert Phillips

Salesperson
5.0
Andrew  Carter at Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison

Andrew Carter

Sales Professional
5.0
Ian Johnson,  at Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison

Ian Johnson,

Service Advisor
5.0

Latest Reviews

November 21, 2019

"Great Service On Jeep Grand Cherokee"

- veval

My experience has been with the service department servicing my 2014 Jeep Grand Cherokee. When I have needed service they were very prompt in providing maintenance and repairs. I have not had any issues with any repairs made. The problem was always solved. My service agent has generally been Chris Ziegler and he has bent over backwards to be helpful: however, I have had others help when he was not available and they also were helpful as well. What I have found to not always be true in other service departments was simply the fact that they did not listen carefully when I presented them with a problem. That has not been the case at Russ Darrow.

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Employees Worked With

November 19, 2019

"Purchase of a 2018 Dodge Grand Caravan""

- AnneTimM

We were looking for a minivan for our daughter who is going through a divorce. We had started looking online and also talked to Crystal a week before and test drove a minivan. After checking out other dealerships and online, we went back to Russ Darrow because they offered the best price and warranty on a used vehicle. We were very happy with our salesperson Crystal. She wasn't high pressure and we really appreciated that. The whole atmosphere along with the staff was very pleasant. Thank you all so much for helping us find a minivan for our daughter. She is very thankful, too.

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Employees Worked With

Other Employees : Tom Sturtevant

November 18, 2019

"Restored my opinion of Russ Darrow"

- JimCarey

Had a terrible first visit, but a week later I was put in touch with Andrew. He was super friendly, great at communicating and super patient! He put up with me changing my mind at the last minute and helped get the vehicle I wanted. In addition, he was very knowledgeable and just an all around great person to deal with. Would recommend and buy from again!

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Employees Worked With

Featured Inventory

2020 Jeep Cherokee

$29,306

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2020 Jeep Grand Cherokee

$43,593

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2020 Chrysler Pacifica

$34,354

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2020 Jeep Compass

$26,234

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Photos & Amenities

  • Children's Play Room
  • Free WiFi
  • Instant Financing
  • Free Drinks
  • Rental Car Service Onsite
  • Vending Machines
  • Television
  • Shuttle Service
  • Quick Lube
  • Free Coffee
  • Express Service
  • Drive-In Service
  • Customer Lounge Area
  • After Hours Drop-Off
  • Authorized Parts Store
  • Authorized Accessories Store
  • Automated Car Wash
  • Cable TV
Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison, Madison, WI, 53718