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Russ Darrow Honda

Milwaukee, WI

4.3
1,672 Reviews

10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,672 reviews

May 11, 2019

I had my portered And oil changed I had Angela for my customer service rep. When I drove up she addressed me by my name knew who I was and greeted me with a smile best service ever! More

by Velvie55!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela David
May 10, 2019

Epic Event I was impressed by the professionalism and courtesy from the dealership. The actual salesman that worked with me, *Malcolm Luvene) was committed to cu More

by D2Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauny Luvene, Malcolm Luvene
May 10, 2019

GO TO MALCOLM!! I recommend working with Malcolm he was very nice and extremely helpful .. I had a hard time getting a car and he did all he can to get me the car I w More

by Katishkalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Matthews, Malcolm Luvene
May 09, 2019

Lesia Matthis is awesome. Great experience. Very pleased with the buying/leasing experience. Lesia is great to work with. Have leased multiple cars thru her. Glad to see dealer More

by Lynn and Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis, Shannon Pankratz
May 05, 2019

Service of pilot Jay in service was very courteous and professional , he explained things well. I felt comfortable dealing with him and trusted his judgment. All an More

by Thefriendlyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
May 05, 2019

Nearly perfect experience with new vehicle purchase. I have previously purchased a honda crv, honda accord and two ridgelines at other dealerships. I experienced Micheal Tuler to be candid, resourceful More

by Michigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald johnson (sp?), Michael Tuler
May 04, 2019

Great Service I had an issue with a check engine light and called in the morning to get an appointment. Chris who answered the phone took care of getting an ap More

by Hondapilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 01, 2019

Different Dealership Contacted this dealership for the 2015 Subaru, which was on the lot foe more than 4 months. To make long stoey short. I didn't buy the car. Because More

by bimmer540
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Hodge, Derrick Williams-Wilson
May 24, 2019 -

Russ Darrow Honda responded

We apologize for your unpleasant experience. Russ Darrow group uses live market pricing. We poll over 20,000 website to ensure the consumer is receiving our best possible pricing upfront. Please contact George Matthews directly with any other issues

May 01, 2019

Pleasant Leading experience Michael Tuler made our leasing our 2019 Honda Civic LX, a very pleasant experience. He was personable and patient with Paul.and I. Thank you, Mike:- More

by Genelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tuler, Jonathan Maxwell
April 30, 2019

Problems with simple oil change My son took his car in for oil change. His car was making a noise. He asked about it. They told him $60 to diagnose it. I sent him a coupon for a fre More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure as my son is not back with the paperwork yet.
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