Garden Grove Hyundai

Scamarions. The listed price means nada. When asked why the car was $5000 more than the advertised price, they said they add $5k to all the cars. Nice car but sa The listed price means nada. When asked why the car was $5000 more than the advertised price, they said they add $5k to all the cars. Nice car but sales are despicable. More

Bait and swatch dealership. Car advertised “not ready or not available” dealership also lies and tries to force buyers to purchase accessories that are listed as optional as “al Car advertised “not ready or not available” dealership also lies and tries to force buyers to purchase accessories that are listed as optional as “already installed.” Read the reviews this is not accidental deception. More

Called ahead and asked if they will be adding some dealer installed stuff that I don't need (ie door handle protection etc.) For a Hyundai venue .Was told it will be offered but it's optional. I asked multip installed stuff that I don't need (ie door handle protection etc.) For a Hyundai venue .Was told it will be offered but it's optional. I asked multiple times to make it clear. They said it's optional. Drove 2 hours with my wife and toddler. Test drove and while test driving I asked again and was told it's optional and I don't have to take it if I don't want to. So I agreed with the price and everything went smooth until I got to the finance manager who tried to intimidate me and insisted that the add ons are required. I explained to him that I was told it's optional. He said there must've been a misunderstanding and that there a long list of people interested in that car and he can't give it to me if I don't pay an extra $3900 for the add ons. I walk out. Fortunately found a better Hyundai dealer (premiere Hyundai in moreno valley)with no add ons and for a better car (Kona) for less price than what they were asking for the venue after the "add ons" They were so upfront and easy to deal with I bought another one the following week. More

Bait and Switch. If I could rate this with zero or negative stars I would. I contacted the dealership initially explaining that I was representing a non-profit tha If I could rate this with zero or negative stars I would. I contacted the dealership initially explaining that I was representing a non-profit that supports kids and set up a time to go view the van. We drove the van down the street a bit and the salesman told me about the benefits and features, etc. When we got back to the dealership, he went in the back and came out with a price that was $10K more than what was advertised. He tried to fast talk us with the $1800 title/tax/license (which I understand and accept) and through the add-ons, like GPS tracking and all that. I asked him what the additional $7945 was and he tried to explain it off by saying that they "mark the cars at below Kelly Blue Book value, so the advertised price plus the extra $8K is what the van is really worth". Not surprisingly, we were flabbergasted. This is blatant bait and switch. We asked for him to take it off and he said he couldn't, so we left. I let him know that we would not have bothered coming down if it was the higher price (which is probably why they do that). On our way out, another person said "I hope everything went well for you" and I turned to explain the issue and he basically shrugged it off. I got an email from the salesman later that day that said "If anything changes, let me know". A few days later, I received an email from the manager asking if there was anything he could do to win my business so I responded to him and asked for his office hours so we could have a conversation about what transpired. I waited a few days for his response and after 5 days, sent another email basically letting him know that I was holding off on this review until he and I spoke so that he would have a chance to do what was right, but he never returned either of my emails. Looking at the comments and experiences with others on this site really drives home that it isn't a one-off for us, this is a method of business, and something that should be investigated by authorities, because their business practices are illegal. More

Absolute terrible experience. They falsely advertise their car prices online. There are “options” they have added on the cars that are supposed to “protect the dealers investment” They falsely advertise their car prices online. There are “options” they have added on the cars that are supposed to “protect the dealers investment”, whatever that means. Sales person was the worst individual I have ever encountered. Wasted our time by going in circles and by asking us the same questions. Wouldn’t give us pricing on the vehicle after copious times asking. Proceeded to make fun of us. Absolutely incredibly twisted swindlers. Stupid mark ups and terrible sales team. Do not go here. More

Bait and switch advertising. False mandatory nitrogen air in tires. Clear coat protection. Extra charge for spare tire hahahaha. This dealership Should be shut down by the state False mandatory nitrogen air in tires. Clear coat protection. Extra charge for spare tire hahahaha. This dealership Should be shut down by the state for shady business dealings. What they’re doing is actually a crime. More

Horrible customer service! Bought 2 cars here and they lied and treated me like crap! Bought 2 cars here and they lied and treated me like crap! More