"Bait and switch"
We went to the dealership to test drive a Certified Pre-Owned 2016 Elantra. We went because on their website it had listed as included options BACK UP CAMERA and BLUETOOTH WIRELESS/HANDS FREE. Only thing is, the car didn't have either of these. When asked why it says these options are included ON THEIR WEBSITE, they claimed some third party allegedly fills out their website, and it's their fault. But then they offered us another car which included the features that were listed for the car we test drove... but, of course, it would be more money. This is classic bait and switch!
They claimed they would fix it on their website, but nothing yet. Typical, horrible car dealership.
My first time leasing anything and Ryan made the whole experience very easy to understand. He laid out all options suitable for my credit and my budget, and definitely worked with me.
David was very helpful as well!
"Great sales team!"
- Marco & Gail E.
We were so impressed with David G, Nate and Craig who were so helpful. We found what we were looking for and without any hassle. The sales team was helpful - got us in at the price we wanted!
Employees Worked With
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