Rusty Wallace Kia Alcoa

Greg was awesome to work with. He really worked hard to get me in a car that fit my budget. He also went and beyond to be sure I liked it. get me in a car that fit my budget. He also went and beyond to be sure I liked it. More

Service was excellent. Service rep (Jenna) was professional, timely and prompt. Called me with options prior to maintenance. Kept me informed of status. Very easy check-out. professional, timely and prompt. Called me with options prior to maintenance. Kept me informed of status. Very easy check-out. More

Very pleased with our experience. Didn’t love waiting over 2 hours but the snack room helped with the long wait. Everyone was very nice and helpful. over 2 hours but the snack room helped with the long wait. Everyone was very nice and helpful. More

Awesome experience! They were friendly from the beginning to the end. They made sure I was completely satisfied and kept up to date on my vehicles progress to the end. They made sure I was completely satisfied and kept up to date on my vehicles progress More

My oil change appointment was for 1:45, arrived before time. At 3:45I was finally notified my car was ready, however a repair for $1,550 was suggested and there was a loner available. I declined as I ha time. At 3:45I was finally notified my car was ready, however a repair for $1,550 was suggested and there was a loner available. I declined as I had 5:00 meeting in Townsend to get to. My biggest gripe is that I sat there for 2 HOURS with no communication--at least a simple "running behind due to an unexpected emergency repair" would have been helpful and courteous. More

Good work for the team. Would like to say that they did a good job on the work that was done to my Kia car. good job on the work that was done to my Kia car. More

Aubrey Chaffins is the best salesman and makes the process so easy! This is my 3rd car I have purchased from RW Alcoa and had Aubrey as my salesman and will continue to purchase here for the foreseeab process so easy! This is my 3rd car I have purchased from RW Alcoa and had Aubrey as my salesman and will continue to purchase here for the foreseeable future purchases of my cars! More

Very good experience. Treated very well. Impressed with treatment as a veteran. We are really enjoying this car. We get a lot of compliments on how pretty it is. treatment as a veteran. We are really enjoying this car. We get a lot of compliments on how pretty it is. More

I was in a hurry. I had to be at work at 4pm in Sevierville and afraid of driving without a head light. Well, I arrived safely and timely to work. Thanks for taking good care of me and replacing Sevierville and afraid of driving without a head light. Well, I arrived safely and timely to work. Thanks for taking good care of me and replacing my head light. Koodos to the entire team and the professional treatment especially the female who took my request. More

The did a great job with my maintenance appointment. They did everything I asked them to do in the time frame they quoted me. They even looked for recalls on my car. did everything I asked them to do in the time frame they quoted me. They even looked for recalls on my car. More