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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
March 17, 2021
Gary was great! He gave us great service and went out of his way to help us. He even went to Cleveland to pick up the car we wanted!! his way to help us. He even went to Cleveland to pick up the car we wanted!! More
by ANNE.LEZOTTE
Verified Customer
March 17, 2021
Everybody was great it just took so long and even with having a baby who was getting upset they still seemed to take their time. It would’ve been nice if they would have noticed that and rushed it along. having a baby who was getting upset they still seemed to take their time. It would’ve been nice if they would have noticed that and rushed it along. More
by royaltailor17
March 17, 2021
I found the car I wanted on the website and asked if it was available. I got am immediate response. Within less than 24 hours I was driving the car I wanted out of the dealership. I was treated respectfull was available. I got am immediate response. Within less than 24 hours I was driving the car I wanted out of the dealership. I was treated respectfully and honestly by all whom I met at the dealership. My sales consultant, Dylan Hattula, made buying a new car a very smooth process. He took the time to explain all the features on the car and helped to set up the apps before I left. Clay Magee explained the financing clearly and informed me of all I was signing. I was given all the information I needed from both Dylan and Clay that I had no questions. More
by boodybear123
Employees Worked With
Clay Magee, Dylan Hatula
March 17, 2021
Always take care of our needs. Polite, helpful. We have bought 3 Kia's here. Service dept is one of the reasons we continue to buy from Rusty Wallace. bought 3 Kia's here. Service dept is one of the reasons we continue to buy from Rusty Wallace. More
by gatdmt
Employees Worked With
Service department
March 17, 2021
Professional and knowledgeable. Very easy process. Professional and knowledgeable. Very easy process. Paperwork was ready when I arrived. Financing was quick and easy. Overall it was an excellent Professional and knowledgeable. Very easy process. Paperwork was ready when I arrived. Financing was quick and easy. Overall it was an excellent experience. Highly recommend. More
by kmelora1
March 17, 2021
Awesome 👍 no complaints helpful respectful repeat repeat repeat repeat repeat I'll buy my third car there also and continue using their great service department repeat repeat repeat I'll buy my third car there also and continue using their great service department More
by matthosea61
March 17, 2021
Greg was very professional, and explained in detail everything I was asked to sign. Took me on a long test drive and asked many times if I enjoyed the car everything I was asked to sign. Took me on a long test drive and asked many times if I enjoyed the car More
by DROSZCZ
Employees Worked With
Greg, Clay Magee
March 16, 2021
I love Rusty Wallace Kia on Alcoa Hwy. David my sales man was amazing. He worked with me so well. He wasn't pushy at all. He asked me questions and he new exactly what I needed. was amazing. He worked with me so well. He wasn't pushy at all. He asked me questions and he new exactly what I needed. More
by HUTSELLAMY
March 16, 2021
Jenna was very helpful in coordinating parts procurement, painting and installation of a damaged external mirror over a period of several weeks. Installation on a Saturday was very convenient. painting and installation of a damaged external mirror over a period of several weeks. Installation on a Saturday was very convenient. More
by Bob
Employees Worked With
Jenna Mayes
March 16, 2021
I was very happy I was driving away in my car about an hour and a half it was very quick and easy thank you hour and a half it was very quick and easy thank you More
by leahkitzmiller82
