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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 25, 2020
My wife and I were looking for a used Sorento and Bill showed us a very nice 2017. After a few days of looking we came back and the vehicle was there. We decided to look at the new ones. Bill helped us fi showed us a very nice 2017. After a few days of looking we came back and the vehicle was there. We decided to look at the new ones. Bill helped us find just the right one for us. After the sale he walked us through complete operation of the vehicle. We have already given his business card to our friends. More
by JWCPMC
Verified Customer
July 25, 2020
The staff was friendly and efficient. The work was completed in 45 minutes! They performed a multi point inspection but didn’t pressure us for any immediate action but advised what would be required completed in 45 minutes! They performed a multi point inspection but didn’t pressure us for any immediate action but advised what would be required in the future. More
by Jmac33
Employees Worked With
Corey Husketh
July 25, 2020
My wife and I had a great experience. We bought 2 vehicles from a very friendly salesman. Thank you Aubrey for taking the time to help us. vehicles from a very friendly salesman. Thank you Aubrey for taking the time to help us. More
by Thetennman31
Employees Worked With
July 25, 2020
Everyone was real nice , I had a really good experience and would refer kia of Alcoa to anybody that's in need of a reliable vehicle.. also had a great sales man greg taylor was great! Thank you kia of Alc and would refer kia of Alcoa to anybody that's in need of a reliable vehicle.. also had a great sales man greg taylor was great! Thank you kia of Alcoa More
by Brandyntn2014
July 24, 2020
I love the car and Greg Taylor was fantastic! He showed me every bell and whistle and let me take a longer test drive. It helped me make the right decision. me every bell and whistle and let me take a longer test drive. It helped me make the right decision. More
by RACH.WESTON1975
Employees Worked With
July 24, 2020
My daughter actually purchased the Kia Forte she has numerous health issues and was treated with respect she informed the salesman that the Toyota dealership was ripping her off with advice from me her numerous health issues and was treated with respect she informed the salesman that the Toyota dealership was ripping her off with advice from me her father went to Kia I drive a Kia Sportage.Actually I had a Serinto in the past The sportage gives me better miles per gallon of gas .. I would like to thank the dealer for the great service you gave my daughter. More
by TARAOEHLMANN
Employees Worked With
July 24, 2020
The service dept is the best I have ever been to. They went above and beyond what I expected. Dylan was the man that sold us our car and was very knowledgable and we liked the fact we weren't pressured went above and beyond what I expected. Dylan was the man that sold us our car and was very knowledgable and we liked the fact we weren't pressured into buying. More
by HUNNIBUNNI1951
Employees Worked With
Jenna Mayes, Dylan Hatula
July 24, 2020
I needed an oil change and check up and they completed it in a thorough and timely manner. I’m very pleased with the service for my Kia. in a thorough and timely manner. I’m very pleased with the service for my Kia. More
by SHERRYMFT
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 24, 2020
Always professional and respectful! Jenna is amazing and always goes above and beyond to make sure my wife and I are taken care of every time we come in. always goes above and beyond to make sure my wife and I are taken care of every time we come in. More
by tmink00
Employees Worked With
Jenna Mayes
