Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,301 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 6,301 reviews
June 26, 2020
Service department is excellent. Friendly, professional, courteous and knowledgeable. They make everything easy. Maintenance is completed quickly and they offer a loaner in case your need it. courteous and knowledgeable. They make everything easy. Maintenance is completed quickly and they offer a loaner in case your need it. More
by cocapsfan
Verified CustomerEmployees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
Helpful June 26, 2020
Doing great job for my car and I was surprised they did for me made me happy and great in lobby have everything like a home they have safe of course. I will keep come and if I have problems with my car I w for me made me happy and great in lobby have everything like a home they have safe of course. I will keep come and if I have problems with my car I will call about it. People love that place at kia service because they are skill very best one than other. They do care of my car and for some people also. I love kia service!! More
by roserebelgirl91
Employees Worked With
Jenna Mayes
June 26, 2020
Probably the best dealerships I’ve had the pleasure of dealing with to buy from or get service at. I’ve been buy cars for 42 years always an excellent experience. dealing with to buy from or get service at. I’ve been buy cars for 42 years always an excellent experience. More
by sherrypayne
June 26, 2020
My husband and I found it to be a very pleasant experience. There was no pressure put on us and no urgency to purchase. The sales people were very friendly and informative. experience. There was no pressure put on us and no urgency to purchase. The sales people were very friendly and informative. More
by TENNELIZ2000
June 26, 2020
New Vehicle Purchase This is the 31st vehicle I have purchased in my life and by far the best. The sales team was super efficient and amiable. Greg T was approachable and This is the 31st vehicle I have purchased in my life and by far the best. The sales team was super efficient and amiable. Greg T was approachable and reassuring. His open willingness to work with us on a purchase sheds great light on his character and capabilities as well as the entire sales team. Thank you very much. More
by Shafola
June 23, 2020
Great dealership clean well maintained very friendly no pressure easy to get to everyone I have dealt with has a home type feeling would highly recommend to anyone buying or having there car serviced pressure easy to get to everyone I have dealt with has a home type feeling would highly recommend to anyone buying or having there car serviced More
by STEVENSTRINGHAM58
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, Clay Magee, ALEX FERRER
June 22, 2020
I went to rusty Wallace Kia and purchased a new Kia sportage. Everyone was very nice. Bill was very knowledgeable about the Kia helped me sportage. Everyone was very nice. Bill was very knowledgeable about the Kia helped me More
by Cindyfelty
Employees Worked With
June 22, 2020
They always make me feel at home and comfortable while taking great care of my car. I would recommend them to anyone and everyone. Thanks for doing such a great job! taking great care of my car. I would recommend them to anyone and everyone. Thanks for doing such a great job! More
by TRACYBEARD33
Employees Worked With
Corey Husketh, ALEX FERRER
June 22, 2020
BJ is a pleasure to work with. Always treats me well and makes things effortless! This is our second purchase from Jim and I’m sure there will be more! Thanks BJ makes things effortless! This is our second purchase from Jim and I’m sure there will be more! Thanks BJ More
by SASSYCRN72
June 22, 2020
GREAT SERVICE I have always had a very good experience with your dealership. The service department is top notch and well as the service personnel. Thank you. Ma I have always had a very good experience with your dealership. The service department is top notch and well as the service personnel. Thank you. Marcia Duncan More
by M.DUN
Employees Worked With
Jenna Mayes
