Rusty Wallace Kia Alcoa - Service Center

5 star service, they did a fantastic job and I would highly recommend to anyone needing a car and service! highly recommend to anyone needing a car and service! More

I stop by to see if they could change my oil and I stop by to see if they could change my oil and they did.😀 😁 They had it ready at 1:00. . I stop by to see if they could change my oil and they did.😀 😁 They had it ready at 1:00. . More

Had a great experience!! Everybody was nice and I had everything I need and my car was done before they told .. I have been come for 5 years it has been great!!! everything I need and my car was done before they told .. I have been come for 5 years it has been great!!! More

I have been using this service department for 6 or 7 years now and have never been treated the way I was treated on Monday ever before. The "employee " who was so rude to me is Alexander Ferre/542. He w years now and have never been treated the way I was treated on Monday ever before. The "employee " who was so rude to me is Alexander Ferre/542. He was awful to me. He dismissed my car issue when I tried to explain to him like I was lying to him. He was very rude, he actually made a face at me when I asked him to check my light issue. Because of this employee Alexander Ferre/542 I will find another kia dealer to service my car from now on. Also, when I'm ready for a new car I will not buy it from rusty Wallace kia. I had to wait 2.5 hours only to leave with the same problem I made the appointment for and my home is far away from your dealership. I was polite & patient and gave him no reason to treat me so badly. I believe he tried to lie to me about my lights, when I asked him to check lights and problem again I knew then he ignored me when I explained my cars problem. That's when he made the face at me and began to ignore me after keeping me waiting for 2.5 hours...I finally had to approach a different employee for help which I got help then. It was such a horrible experience i feel like I can't even properly explain it in this comment box. More

Is was easy to drive in out of facility service was good we like our kia we like our kia More

Always been a good experience. Friendly employees and nice clean lobby! And don’t forget the snacks! nice clean lobby! And don’t forget the snacks! More

Corey was very friendly and extremely helpful! I will be back for sure! Are great service back for sure! Are great service More

Great service...did all required..quick time...didn't have to wait long at all. Thank you! have to wait long at all. Thank you! More

Great customer service - Jenna always is friendly and helpful. Realistic turnaround times on service. Wifi in the lounge is nice - as I can work as my car is getting serviced. helpful. Realistic turnaround times on service. Wifi in the lounge is nice - as I can work as my car is getting serviced. More

Only complaint was that they had no blank keys to make me a spare. I really neede one. a spare. I really neede one. More