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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 09, 2020

Able to easily set up my appointment with Jenna and she took care of vehicle’s needs quickly and thoroughly. Another great service experience. Very pleased. More

by DeadPat
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 08, 2020

Friendy, courteous, clean and efficient. The service rep was excellent! Even washed my car. I will be back for service! Need five more words now... More

by WEARSVALLEY
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, ALEX FERRER
June 08, 2020

Love Rusty Wallace Kia Alcoa. Each time that I come to have my car serviced I'm always met with the best. Customer service. I usually drop my car off in the morning and get a loaner car to take to work. I More

by rhuskey84
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 07, 2020

Everyone at KIA are always nice, treat you like family. Donna took care of scheduling me and Alex took care of me from drop off to pick up. More

by neibargerd
Recommend Dealer
Yes
Employees Worked With
Donna Love, ALEX FERRER
June 06, 2020

This dealership did everything they said they would do and more. They actually went out of their way to help solve a problem with my trade-in that they did not have to do. Brian, Terry, and Cort were espe More

by PNJJULIAN
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2020

Rusty Wallace Kia is an excellent dealership. If I ever get another car it will be through Rusty Wallace. They have treated me so well I would not consider going to another. Lisa. Profiles More

by MARYGROOMS
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 06, 2020

I am always pleased with how this dealership addresses my car issues. I came in with a number of questions and they were sure to handle each of them. More

by bonnie.etchison
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 06, 2020

Everyone absolutely wonderful! They were able to take care of all the problems and was really quick. Thank you for all your help. We will return More

by CHRISANDTARYN
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fair, Brandon Chaffins, Jenna Mayes, Corey Husketh, ALEX FERRER
June 06, 2020

Great service, friendly people! Free snacks, too :). I appreciated that everyone wore a mask and I liked being able to watch the news on the TV in the waiting area. More

by utmargarita
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
June 06, 2020

Jenna was very good at her job. Explaining everything very good and is very knowledgeable. Waiting area is nice. The complimentary car wash is also a nice services. More

by JERRYRWEST
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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