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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 05, 2020

Every one is always professional, friendly and get my vehicle in the shop in a timely manner. I'm kept informed of the status of my repairs and if it will take more time than expected. More

by paulacondra
Recommend Dealer
Yes
Employees Worked With
Adam Fair, ALEX FERRER
June 04, 2020

I was there for service and picked up a part for my Kia. Everyone in parts and service was so kind and they made you feel valuable. Very professional, knowledgeable. Thank you all for being awesome. More

by CSBLASK
Recommend Dealer
Yes
Employees Worked With
Parts: Joel and there was two other guys. , Jenna Mayes, Corey Husketh, ALEX FERRER
June 03, 2020

It was a pleasure to work wit Kia to service my newly purchased vehicle. Service was wonderful. Everyone was very nice, and it was quick. Jenna handled everything I needed promptly, courteously, and pro More

by CORKY.LONG
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 03, 2020

Have been happy with the service Dept. They are great to work with as an auto dealer. Would recommend them highly to others. I have gotten awesome service from them compared to the poor service received at More

by turnerbill
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Husketh
June 03, 2020

I completely trust this dealership for checking everything, doing excellent work. Very friendly and awesome service. Keep up the great work. Will always come here. More

by lcarolstephens
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
June 03, 2020

Covid-19 social distancing was NOT in place at the dealership waiting lounge but all of the Service Writer did wear masks. Mechanics weren't. More

by LGRAY.CARTER
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
June 03, 2020

Really nice people. We have bought 2 cars from them. The hospitality and care they give their customers is excellent. The service dpartment is on their game. More

by POPTART1973
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 02, 2020

Quick service this time. Usually crowded so I was happy to be in and out under an hour for service. Fair price. Honest service as far as I can tell. Service department always very friendly and helpful. More

by ROBIN3Z
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 02, 2020

Alex is very friendly and always does a great job getting my paper work and taking my payment. He is a great people person, he does a great job! More

by WebbKristie77
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
May 31, 2020

Great as always thank you guys for wonderful service! I am always happy with the kind people, clean environment and, professionalism provided it here. -Isaac More

by CALIBEACH2016
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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