Rusty Wallace Kia Alcoa - Service Center

I went in for an oil change and tire rotation. Jenna and everyone is always very nice and helpful. They always make sure to keep in contact with you during the visit. everyone is always very nice and helpful. They always make sure to keep in contact with you during the visit. More

Visit took very little time. Waiting area was very clean and well stocked with complimentary drinks and snacks. Service people were very friendly and informative and well stocked with complimentary drinks and snacks. Service people were very friendly and informative More

Very good service. Courteous and professional staff. Service was done quickly but completely. Wait time was minimal and comfortable. I really enjoy dealing with Rusty Wallace Kia. Service was done quickly but completely. Wait time was minimal and comfortable. I really enjoy dealing with Rusty Wallace Kia. More

I have always been treated very good every time I to have my car servers.I have tecgreat service.Thank you so much.I have recommend Rusty Wallace.to friends. my car servers.I have tecgreat service.Thank you so much.I have recommend Rusty Wallace.to friends. More

Have always received top-notch customer service from every department of Rusty Wallace Kia. We have purchased 4 cars there and have all service perfomed there as well. We are completely satisfied and re every department of Rusty Wallace Kia. We have purchased 4 cars there and have all service perfomed there as well. We are completely satisfied and remain loyal customers. More

I needed a new car battery. It was already 5:30 in the afternoon when I realized everything would probably be closed. I called Kia dealership and they told me to come by and they would put the battery in afternoon when I realized everything would probably be closed. I called Kia dealership and they told me to come by and they would put the battery in for me. I got there and within 15 minutes I was already have a new battery and ready to go on my way Jenna was very nice and she got all my information for me very quickly. I was so glad that I got my battery as soon as I did because otherwise I would have to have a chance of having a dead battery the next morning More

Always courteous and professional. Work was done even sooner than expected. Refreshments for guests are incredible! Best service station in Knoxville! Would recommend Kia to everyone. sooner than expected. Refreshments for guests are incredible! Best service station in Knoxville! Would recommend Kia to everyone. More

Corey, Alex and Jenna went above and beyond my expectations while servicing my wife's Kia. From contacting the warranty provider for the necessary repairs to setting me up in a much unexpected loa expectations while servicing my wife's Kia. From contacting the warranty provider for the necessary repairs to setting me up in a much unexpected loaner vehicle. The waiting area is nice and clean and they have easily earned a returning customer. I appreciate how fair and well they treat their customers. More

The service department at this dealership is very friendly and responsive. They give fairly accurate time estimates you have to wait in a decent waiting area. friendly and responsive. They give fairly accurate time estimates you have to wait in a decent waiting area. More

Very professionally ran service department at Alcoa, TN dealership! Customer-focused experience unrivaled at any other dealer that I have ever had the opportunity to experience. dealership! Customer-focused experience unrivaled at any other dealer that I have ever had the opportunity to experience. More