I recently had my scheduled service for my 2015 F-250 Lariat 4x4 Diesel. Upon completion, Mr. Koch brought to my attention a small oil leak and asked if I had recognized this prior to my service. I had not noticed and when I got home, I then noticed a few small drops of oil where I typically park. I immediately called Mason and told him he was accurate with the assessment and he immediately scheduled my return visit to get the leak checked out. He was able to schedule me within a week into an apparent busy service department. The leak was immediately found, repaired and my truck was ready by the end of the same day. The service was covered under Warranty and my experience with Mason was very pleasant. I have purchased 2 new Fords from Ryan Ford over the past 3 years, and part of my dedication to Ryan Ford is accredited to Mason Koch's handling of the service work I have received from he and his Dept. over the past years.
It was a pleasure working with Mason Koch.