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SRQ Auto, LLC

Bradenton, FL

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154 Reviews

2116 9th St W

Bradenton, FL

34205

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154 Reviews of SRQ Auto, LLC

November 13, 2017

The Milbert's SRQ Experience We want everyone to know and I experience at SRQ was very professional. They were very organized wonderful to talk to and very accommodating. Thank yo More

by Tamera T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schumacher, Chris Geraci
November 10, 2017

Amazing! At SRQ AUTO they were very helpful in finding the right vehicle for me and flexible when it came to payment. We needed a car for a family member and t More

by micahjxxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Garcia
Jan 10, 2018 -

SRQ Auto, LLC responded

I am so happy you gave us the opportunity! I am happy that you were able to shop around and came back to us for your purchase! We really do try to offer a 5 star overall experience and we appreciate you as a customer!

November 09, 2017

Buyer beware Had the truck less than five days had to return it 4 times transmission was jerky and while slow down you could feel the truck down shifting then tr More

by Adam Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Schumacher, Chris Geraci
Jan 08, 2018 -

SRQ Auto, LLC responded

Thank You Adam for the great review, it was a pleasure dealing with you and Tina. I look forward to helping you again in the future.

Jan 11, 2018 -

SRQ Auto, LLC responded

Hello Adam, I waited this long to respond because i thought you were going to update this review. As i expressed to you in person it is always disheartening to hear of problems so soon after your purchase. Unfortunately when we deal with mechanic things they tend to break when we least want them too, i would like to note and hopefully you can follow up for me that we were able to provide assistance in getting the problems solved for you. As you recall we did try to go above and beyond for you. Starting with changing the wheels on the truck and then changing them back when they didn't accomplish what you had intended with the wheels. At no charge to you. Also as far as the alternator the $200 was the deductible on the warranty that we provided for free. Not the actual cost of the alternator. The warranty company picked up the balance of the repair. It is never our intention to sell a vehicle that needs repairs so soon but there is no way to know it an alternator is going to fail until it fails. With the transmission the problem was not noticeable in your average demo drive, If you recall it even fooled the gm new car store's service department you took it too. We are happy to know you were able to have a new transmission but in by them under factory warranty at no cost to yourself. When you sell hundreds of vehicles a year occasionally you have one that has problems. This is the reason nearly all of our vehicles come with warranty so that our customers are protected if something unforeseen happens. Please know that we do value as a customer and accept our apologies for your inconvenience.

November 08, 2017

Great Place SRQ Auto is a very nice dealership. They are very nice workers and made the process of buying my first car very easy. 10/10 reccomend getting a car fr More

by carolinaxcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Garcia
November 08, 2017

Great place to buy a pre-owned vehicle! We had a great experience at SRQ Auto. The staff was very professional and accommodating in every way possible. Our salesman Chris was great. He led u More

by Gerry and Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schumacher, Chris Geraci, Jason Mrazek
November 03, 2017

Amazing!!!!! This dealership is amazing! Robyn is an absolute dream to work with! If you have any issue at all, they’ll do whatever they can to figure it out with More

by Jamieosborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Garcia
November 03, 2017

Easiest buying experience ever Chris was a pleasure to deal with, very profesional! No pressure and he gave me options. I will do business with Srq Auto and chris again. More

by Traci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schumacher, Chris Geraci
Jan 10, 2018 -

SRQ Auto, LLC responded

Thank You Traci for the Kind words! I am so happy that you got your dream truck! Also thank you for your patience with letting me find you the " RIGHT ONE" Your trust in me means a lot!

October 31, 2017

Great service and everyone there are awesome people They have awesome vehicle's the service is great and sales everyone was wonderful they don't play games very honest right to the point when making dea More

by LAmato78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Geraci
October 25, 2017

Robyn was awesome Ryobn was awesome she helped some much I already recommend her to tons of friends...thank you for a great car...she helped us find what we needed for More

by Kaylab05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Garcia
October 21, 2017

Great Service!! Great place to do business. Very good people. Looked all over for weeks. Made us feel comfortable. Very friendly. Gave us a very good deal. Chris an More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Christine , Jim Schumacher, Chris Geraci
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