Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Excellent repairs, clean up/status updates could be better Tara was very helpful and even stayed late during my pick up after my car was repaired. The only item of issue was there were several dirt clumps Tara was very helpful and even stayed late during my pick up after my car was repaired. The only item of issue was there were several dirt clumps on my back seat floor board on top of some items I had on the floor and a rusty hinge type clasp on the back seat. The rest of the interior had been cleaned well. I also had to call twice in order to get updates on when the car would be ready. I travel frequently and it would have been nice to have them call me to keep me updated. The repairs were great! More

Poor but what was expected Mine was a tire problem on a new Jeep. Tire was out of round as per a company that deals in major tire repair and replacement. I had my front tires ba Mine was a tire problem on a new Jeep. Tire was out of round as per a company that deals in major tire repair and replacement. I had my front tires balanced there after a long trip to New England. They informed me to take the tire to the Dealer as it is out of round and that was causing the vibration in the front. The dealer rep put the tire on there machine and as expected they could not find any problem. So now i have a new Jeep with a bad tire so it becomes my problem. By the way, dealer solution was to put my spare on and remove the problem tire to the spare. The vibration did go away and i still have a defective tire. Dealer looks at it as a solved problem. More

Purchased a new car My wife and I purchased our second vehicle on Saturday. Our salesman was wonderful to work with. He was able to help with all our questions and locate My wife and I purchased our second vehicle on Saturday. Our salesman was wonderful to work with. He was able to help with all our questions and locate the vehicle we wanted. This was our second vehicle we purchased in the last 6 weeks. We recommend Dustin Lambert as a salesman and recommend this dealership More

Recall Work was done per the recall and faster than the estimated time to do it. Service rep was helpful and explained the work done and helpful. Work was done per the recall and faster than the estimated time to do it. Service rep was helpful and explained the work done and helpful. More

Quick and painless Jamie stood out in the rain to sell me my jeep! Thanks jamie! They honored the 2500 trade in, and was great in going over everything that my jeep coul Jamie stood out in the rain to sell me my jeep! Thanks jamie! They honored the 2500 trade in, and was great in going over everything that my jeep could do. More

PROFICIENT START TO FINISH ! I wish I had purchased my vehicle from Safford than the other dealership. Safford is the one I will use in the future as long as I live anywhere close I wish I had purchased my vehicle from Safford than the other dealership. Safford is the one I will use in the future as long as I live anywhere close by. Becky and the rest of the Service staff always take good care of me and my car. Although they probably didn't grow up with the "customer is always right" philoshophy...they seem to inherently walk to that tune. More

Fast inspection I brought my truck in for inspection and it was the fastest experience I ever had. The service advisor Mary was friendly and made it really easy. Gre I brought my truck in for inspection and it was the fastest experience I ever had. The service advisor Mary was friendly and made it really easy. Great service! More

Friendly and Professional Service I was greeted at Safford in a very friendly and professional manner. I had originally gone in only for an oil change and tire rotation and waited appr I was greeted at Safford in a very friendly and professional manner. I had originally gone in only for an oil change and tire rotation and waited approximately an hour and a half for that to be completed. However I was advised of additional work that needed to be completed and a driver gave me a ride home immediately and picked me up in a timely manner that afternoon to take me back to Safford. My only recommendation is that Safford should provide information about the cost of extra work they are recommending. This is particularly true for very expensive items such as the fluid change that cost me over $300 yesterday. It's definitely best to know up front what those costs will be. Also I would recommend that if additional work is going to be recommended, it should be explained at the time of making the appointment. This would have prevented the inconvenience of my having to be driven home and return later. Otherwise, I was very happy with the friendly staff and clean and comfortable waiting room, and I always know that I can count on the work by Safford mechanics to be excellent.. More

Wonderful! Best car dealership I've been to! The dealer was very down to earth and helped us to find just what we had asked for! The managers were also just as h Best car dealership I've been to! The dealer was very down to earth and helped us to find just what we had asked for! The managers were also just as helpful with clearly breaking down costs and explaining everything in a timely matter! More

Awesome Service Desk Suport Mary at the Stvice Desk is Awesome! She sat down with me and reviewed all the Setvice recommendations, explained procedures, helped me prioritize. W Mary at the Stvice Desk is Awesome! She sat down with me and reviewed all the Setvice recommendations, explained procedures, helped me prioritize. We rescheduled the work for a larger block of time. When I came back 2 days later she was totally prepared and helped Me get transportation to and from my home. I felt it was a truly great service experience. The repairs seem to have been done well, time will tell. But the Servoce will bring me back! More