They called back when they were able to negotiate a better deal, they really went the extra mile to make me happy. My wife and I are very happy with the service we received. This is the third car we've purchased at Salem.
It has been a very long time since I have had to car shop. Salem Hyundai was recommended to me by my son-in-law who had only positive things to say about the dealership and the employees. I worked with Jason Ose and he was fantastic. He was very knowledgeable and extremely personable. I had my two grandsons with me and Jason engaged in conversation with them and made them feel like they were part of the experience and welcome. I believe Jason is an excellent representative for Salem Hyundai. While we we were waiting for the financing portion of the transaction to be completed, we had an enjoyable time engaging in conversation about topics my grandsons threw out from music to sports, etc. I would highly recommend Salem Hyundai and Jason was instrumental in making my experience a memorable one. Armando was also fantastic. He explained the paperwork and also engaged with my grandsons. They had a great conversation with Armando about cars and "boys stuff." I felt a connection with both Jason and Armando that allowed me to trust in the entire experience.
I will definitely be referring friends and family to your dealership! I was greeted in a professional manner, Eric was helpful, knowledgeable and everything went smoothly. I drove off the lot in my new car as a very happy girl :)
Joe Brown did everything he said he was going to do. I made sure of every detail but Joe was one step ahead of me. Most appreciated was that fact that Joe promised to get me in and out fast when I had to come back and get roof rails put on. He met me at door, took car around back, and got the work done fast, so I could get back to work. Like he agreed at time of purchase.
I was very happy with the sales rep that I dealt with. Myself and two of my children have driven a hyundai for years, so am familiar with the vehicle, but found Salem Hyundai pleasurable to do business with.