Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
257 Reviews of Salerno Duane Chrysler Jeep - Service Center
Good service provided and they were able to resolve the issue within a reasonable time issue within a reasonable time More
Love Salerno Duane. We have purchased three cars from Boris Aguirre. He’s the best. We have purchased three cars from Boris Aguirre. He’s the best. More
Pleasant and knowledgeable staff. Always helpful and through, communication is clear and timely. Highly recommend Always helpful and through, communication is clear and timely. Highly recommend More
My advisor was polite and took care of everything. Great service department. Will definitely recommend Salerno Duane to friends and family. Great service department. Will definitely recommend Salerno Duane to friends and family. More
always great service. easy to schedule. had spots available as soon as the next day. easy to schedule. had spots available as soon as the next day. More
Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a Wednesday they failed to call and tell me person who is fixing was out sick. Promised me the next day it would be done. The next day they did not return my calls. Friday finally told it was done. Got home- it was still broken! I have had numerous bad experiences with this service center. Billy was obnoxious and rude and yelled at me when i got angry after being told my car was fixed for the second time only to realize it wasn’t. He would not respond when i asked why didn’t they return my calls for two days! More
Service at Salerno Duane Chrysler Jeep was a positive experience! Staff and service techs are helpful and knowledgeable. It was a successful visit! experience! Staff and service techs are helpful and knowledgeable. It was a successful visit! More
Excellent communication from Billy through the entire process. I was able to secure and early morning slot and was able to get the car back within my timeframe. process. I was able to secure and early morning slot and was able to get the car back within my timeframe. More
Always smooth and easy to get my car serviced and get in and out of service. Great team that is clear, available, and thorough with the entire process. I got regular updates on the servicing status and my c and out of service. Great team that is clear, available, and thorough with the entire process. I got regular updates on the servicing status and my car was ready earlier than promised. This time I needed a shuttle service and that was managed seamlessly without any issues. More