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Salsbury's Chrysler Dodge Jeep RAM - Service Center

4.6

208 Lifetime Service Reviews

9550 Airline Hwy, Baton Rouge, Louisiana 70815

208 Reviews of Salsbury's Chrysler Dodge Jeep Ram - Service Center

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November 15, 2018

"Excellent "

- YTJACKSON01

The service was excellent from the time I entered to drop off my vehicle for scheduled maintenance. Everyone was smiling, attentive and eager to serve.

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Recommend Dealer
Yes
Employees Worked With
Joe Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2018

"Feels like family "

- laffycat

Roger (our service rep) was very helpful, friendly & kept me updated w/ status of repair for my Jeep Cherokee. Customer service at checkout was fast & friendly as well.

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Recommend Dealer
Yes
Employees Worked With
Roger
November 15, 2018

"Always a pleasure"

- jessfeasel

It's always a pleasure bringing my vehicles in for service. Tim is great! They had my Jeep fixed up in no time! Will never go anywhere else.

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Recommend Dealer
Yes
Employees Worked With
Tim Huffstutter
November 15, 2018

"Heater problems repeated 3 years"

- DJACKSON2003

I have to put my car in for service twice a year for the past 2 years and twice this year. Each winter I have problems with it now blowing hot. I drive in a freezing car, including this morning in 30 degree temp. For an hour drive one way to work. Plus renting cars and paying a lot of money. I need help with getting this problem fixed and staying fixed Please!

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Yes
Employees Worked With
Roger is a great person. He tries to make it all better.
November 14, 2018

"Best Dodge Dealership "

- A Cope

Been going here for over twenty years. I have always had friendly service from the receptionist, to sales Dept, to service dep, to management. Everyone is great. They have always treated me with respect, honesty, and it's like hanging out with friends when I'm there. Shelby runs a top notch service dept and Jeff has always been my "go to" for new cars. And as an added bonus, the new facility is outstanding. Thanks for all yall do

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Recommend Dealer
Yes
Employees Worked With
So many to list.. they are all great.. but Joe, Tim, and Shelby are the ones I go to the most In service dept
November 13, 2018

"It was quick"

- brannonstevens

They had great customer service just wish when they call they would leave a message, so you know who to call and what they are calling for.

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Recommend Dealer
Yes
Employees Worked With
Joe Williams
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 16, 2018 -

Salsbury's Chrysler Dodge Jeep RAM responded

Thank you for the suggestion, we'll definitely have to look into that. If there's anything else the team could do for you, we'd be glad to see you back!

November 13, 2018

"My experience was great!!"

- greenalexander_su

Everyone was helpful and perlite. I was there to have a window gasket pulled out from behind the window, while in my data base there was a recall that I didn't know about. The dealership took care of that problem too, I'm very thankful for having a dealership that makes sure that the employees make an effort to satisfy the customers.

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Recommend Dealer
Yes
Employees Worked With
Mike
Nov 16, 2018 -

Salsbury's Chrysler Dodge Jeep RAM responded

Thank you for stopping by, Alexander! It's great to know that Mike and the service team all did a great job, and were even able to take care of your recall. If there's anything else we can ever do for you, just let us know!

November 13, 2018

"Fast service!"

- CONNIELAMKE

I brought my 2017 Chrysler Pacifica in to be serviced for a recall issue. Everyone was friendly and helpful. My vehicle was ready in about 20 minutes. Fast service!

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Recommend Dealer
Yes
Employees Worked With
Roger in service
Nov 16, 2018 -

Salsbury's Chrysler Dodge Jeep RAM responded

We're happy to hear that Roger and the team were so friendly, Connie! Let us know if there's anything else we can do for you!

November 13, 2018

"Review of Salsbury's Chrysler Dodge Jeep RAM"

- mmeek

Great Service....They have been taking care of my truck since I bought it.... I've had great service with them for 3 years so far..... Love the new facility!!!!

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Recommend Dealer
Yes
Employees Worked With
Joe Service Center Associates
Nov 16, 2018 -

Salsbury's Chrysler Dodge Jeep RAM responded

Thank you for the review, it's great to hear that you've been loving the new facility! When you're ready for your next visit, we'll be happy to help!

November 12, 2018

"Very timely"

- cincrochet

They were very efficient and prompt. Very helpful!! I called on a Thursday and they got me in for service the next day!! Most was recall work and under warranty!

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Recommend Dealer
Yes
Employees Worked With
Roger Rivet
Nov 16, 2018 -

Salsbury's Chrysler Dodge Jeep RAM responded

Thank you for reviewing us, we're happy we were able to help out! If there's anything else you need from us, just let us know!

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