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Salsbury's Chrysler Dodge Jeep Ram - Service Center

4.6

144 Lifetime Service Reviews

9550 Airline Hwy, Baton Rouge, Louisiana 70815

144 Reviews of Salsbury's Chrysler Dodge Jeep Ram - Service Center

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September 19, 2018

"Review is excellent."

- KAYLINA1913

My experience is always very professional and caring. I enjoy coming and the assistance I get is always refreshing, friendly and informative. If I have ever had issues they were corrected expeditiously and in excellence. Always a pleasure doing business with your service center.

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Recommend Dealer
Yes
Employees Worked With
Dawn.
Sep 21, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

We always enjoy getting to work with you as well. We greatly appreciate your loyalty to our team. Thank you so much for visiting once again, we'll be happy to see you again next time!

September 18, 2018

"Paint"

- HOPEDUPRE

Bought a brand new vehicle and found two spots on the roof that had no paint. Brought the vehicle into service on Saturday. The service took pictures and had an answer for me from Chrysler by Monday. Excellent service! Returns phone calls and text messages in a timely manner.

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Recommend Dealer
Yes
Employees Worked With
Dawn
Sep 20, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

Hope, thank you for the feedback! We are glad to know that we provided you with the excellent level of service that we strive for. If there is anything else that we can help with, please let us know!

September 18, 2018

"Truck repair"

- STEVE_DUPRE36

They took my truck in right away. Troubleshot the problem and called me. They fixed the problem and had my truck back to me within a couple of hours

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Recommend Dealer
Yes
Employees Worked With
Karl Jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Joe Miller
Sep 20, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

Thank you for sharing, Steve! We are glad that you had a pleasant experience with our service department. Let us know if there is anything else that we can help with!

September 14, 2018

"Excellent service!"

- MsPrisz

Fast and friendly service! Everyone was helpful and my vehicle was serviced and ready sooner than expected, Salsbury's is the only place that services all my vehicles!

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Recommend Dealer
Yes
Employees Worked With
Amy Wilson
September 14, 2018

"Great service"

- JNW7784

Great experience. I heard bad things but my experience was great. Very friendly. Very fast. My car was clean and serviced excellent. Will be back.

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Recommend Dealer
Yes
Employees Worked With
Dwayne Postell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Thomas
September 10, 2018

"Professional dependable affordable. I am always pleased !"

- chadstoma

I've been dealing with Salsbury for over 25 years it just seems like they always go out there way to please me in whatever I need why would I want to go anywhere else I feel like part of the Family!

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Recommend Dealer
Yes
Employees Worked With
Gus Berendson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chris Rainey Jeff Cope and Frank Lapenta
Sep 11, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

Chad, thanks so much for the review and kind words. It's so awesome knowing you're a long-time, satisfied customer. We look forward to seeing you again in the future!

September 08, 2018

"all work done as requested"

- PJPETE

I was able to drop off vehicle the night before for service the next day - car was ready as requested - had previously been to get window fixed, but part had to be ordered.

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Recommend Dealer
Yes
Employees Worked With
Roger in the service department
Sep 11, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

Glad to hear it, PJ, and thank you so much for telling us about your experience with our service department. It was great to see you, and we are thrilled we could get you and your vehicle back on the road in a timely manner. If you need anything else, it would be our honor to help you again. Have a great day!

September 07, 2018

"Excellent customer service."

- austin.townsend

I have bought two vehicles from this company over the last 10 years and have had zero issues ( service or sales). I have had them serviced there on a routine basis. Only reason for the four stars is I wish they had a loner vehicle available to customers having work done. It would be a huge convenience.

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Recommend Dealer
Yes
Employees Worked With
Tim Huffstuder, Joe Miller
Sep 11, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

Austin, thank you for your loyal business with us! We are delighted to hear that we have provided you with such great service over the past 10 years! I will pass your concern about the need loaner vehicle on to the appropriate person. Please let us know how we can help out in the future! Thanks again!

September 07, 2018

"Air Bag Recall"

- zeroroussel

Scheduling was smooth. Took vehicle promptly at the scheduled time and service was fairly quick. The only negative was when told that the air bag installation may result in a broken or cracked dash board which Salisbury would not be responsible for. Fortunately that did not happen.

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Recommend Dealer
Yes
Employees Worked With
Amy in Service Center
Sep 11, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

We are happy to hear that your service visit went well and that we were able to get you in and out quickly! Please let us know how we can help in the future!

September 07, 2018

"Excellent Service"

- hoopjoy

The check in time and service time was faster than I expected. Mr. Roger was excellent. I would recommend Salbury's to all Jeep Owners.

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Recommend Dealer
Yes
Employees Worked With
Roger
Sep 11, 2018 -

Salsbury's Chrysler Dodge Jeep Ram responded

We are happy to hear that your recent service visit was completed in a timely manner! Please let us know how we can help in the future!

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