My title says it all. The service taking customers home and picking up while waiting is awesome. Keep that up! However, I think it’s important to let customers know that even though the store opens at 7am the service doesn’t start until 8am. After that it takes time for the maintenance personnel to setup. It’s a time management thing. Overall the service is commendable
Thank you Sames Kingsville Ford Service Department for your great service on my vehicle and taking care of my problem immediately and so very late in the day. Appreciated the fast service and excellent customer service which was extended to me. Drove away an extremely satisfied customer. Arman Delarosa - Customer Service Representative did an outstanding job with great customer service skills.
My truck was diagnosed and repaired within 2 hours of dropping it off. Arman handled himself and represented Sames ford respectfully, curteously, and proffessionally! Thanks for getting me back on the road!
Dan Pickard Owner/CEO
Right Way Trucking LLC.
Wonderful people! Took a little longer than I had planned for the oil change-about an hour. Mechanics did not seem familiar with my car, but everything checked out. They also put my wiper blades on for no charge!
She was very helpful and it didn’t take long to get my oil changed . They really explain everything to me about everything thing that did to my vehicle. I was very pleased and I will return for my next oil change..