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San Rafael Mitsubishi

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5 Lifetime Reviews

807 E Francisco Blvd, San Rafael, California 94901 Directions
Sales: (415) 454-7000

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5 Reviews of San Rafael Mitsubishi

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October 06, 2015

"GREAT Experience "

- Christa88

I had the best experience, Geoffrey and the staff were wonderful!! I completed most of the process on line and Geoffrey made it so easy, he was friendly and not a pushy sales man plus he was on top of everything. When I showed up to sign the papers it was fast and easy. Thank you to all that helped me get my car and making this such a great experience, I will refer you to everyone I know looking for a vehicle!!!!!

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Recommend Dealer
Yes
Employees Worked With
Geoffrey
September 10, 2014

"Just A Great Place To FInd a Good Deal on a NIce New RIde"

- dseven

Shopped around a lot before I came here, so I had plenty of dealer experience. They simply were the best. No pressure, no hassle and terrific service. Let me test drive several cars I was interested in, made a fair offer on my trade and hooked me up with a very good loan. Could not ask for more.

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Recommend Dealer
Yes
Employees Worked With
Mike and David
March 25, 2013

"Contacted San Rafael Mitsu about buying a set of license..."

- sm.coulter11

Contacted San Rafael Mitsu about buying a set of license plate frames. I wasn't expecting much because I wasn't from the area (I had seen one of their cars while on vacation and wanted a set of my own) but Mike Glasser was more than pleasant. He sent me a complimentary set immediately and I couldn't be happier with my experience. I would definitely recommend; they go the extra mile.

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Recommend Dealer
Yes
Employees Worked With
Mike Glasser
September 08, 2010

"When I first came to this dealership, everyone seems very..."

- jhnguyen4

When I first came to this dealership, everyone seems very nice and pleasant. I came with my friend with the intention of test driving a 328i BMW 2007. I wasn't planing on purchasing the car that day because I'm a little skeptical about getting ripped off by dealerships and since I'm a female which makes them think.."I can get her." I told the sales person that I'll come back with my boyfriend to purchase the car but he insisted that I should buy the car that day because they can give me a "good deal." He told me he couldn't take off thousands but only hundreds. The asking price for the car was 21,900...my offer was 21k out the door. The sales guy told me that they can't work with that deal but he was willing to work with me. So I asked him what's his price and he couldn't say but he kept saying he's willing to work with me. I got feed up so I told him that if he doesn't take my offer then I can go somewhere else and i said it in a nice way. I also told the sales guy I was going to pay the car with half loan and half cash and he told me he didn't care how I paid for the car. He pulled out paper and pen to write out a loan deal so that I can finance through him which I didn't agree on b/c I will loose my purchasing power. The guy then has the nerve to say that I have to work around his budget because he can't work with mine but he can't even tell me his price for the car. Which gives me the red flag that he wants to rip me off. Then the sales guy gave up on me and handed me over to his Finance director, Tim who spoke down to me. This dealership says,"THE NO HASSLE Car Buying Experience" which is a lie. Never again will I ever come to this dealership. If they can't make a sale take it out on themselves not the buyers...poor sales ethic. That day, if I cared about what they've said to make me feel bad or guilty...I would have cussed them out but they were not worth it. To Tim, my boyfriend works at the dealership, that's how he came up with the 21k...you were being too greedy my friend. Thank you Bryan Wells for trying to make everything cool, it wasn't the color of the car, it was the people I had to deal with.

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Recommend Dealer
No
Employees Worked With
Tim Bunyad and the sales person who knows all about BMWs
April 07, 2010

"Fabulous service over the years. Now that my old car..."

- HappywithMitsubishi

Fabulous service over the years. Now that my old car needs replacing, I'm getting a great deal on a used one that I know is safe and reliable, since these guys are honest and do great work. Of the five local dealers I've done business with, these guys tie with Lexus for Number One! But I got a better deal at Mitsubishi.

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Recommend Dealer
Yes
Employees Worked With
Mario, Peter
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