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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.6
936 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 936 reviews

April 10, 2024

The service manager is a class act. Customer satisfaction is definitely a priority at this dealership. More

by timothych1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your insight into Sands Chrysler Jeep Dodge. Your words reassure us that our team makes customer satisfaction a top priority.

Helpful
April 10, 2024

Purchased my 7th vehicle from Sands. Always a smooth and easy process. Great dealing with a company that puts customers first. More

by gary@milfordei.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Vendetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We truly value your loyalty to Sands Chrysler Jeep Dodge. It's rewarding to hear that our company and process consistently meet your expectations. Thanks for sharing this positive experience with others.

Helpful
April 10, 2024

Great overall service. Accommodating appointment time, also provided informational updates and future coupons discussion. Thank you. More

by keyser.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback on our services, and we're glad you found the informational updates and coupon discussions helpful. Thank you for choosing Sands Chrysler Jeep Dodge.

Helpful
April 06, 2024

Three stars because it had to go back a second time for them to get it right More

by ww3bow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is important to us, and I would appreciate the opportunity to learn more about your recent visit to our Service Department. At your convenience, please send me your preferred contact information so we can discuss your feedback in greater detail. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
April 06, 2024

Megan is great, she always keeps me informed of what is being fixed and how long it takes. More

by kjdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Glad to hear our team's communication was effective. Sands Chrysler Jeep Dodge prioritizes keeping you in the loop about your vehicle servicing timeframes and details. Thank you for sharing this positive experience with us.

Helpful
April 05, 2024

Sands Chrysler Jeep Dodge RAM continues to be a top notch dealer and service center. All of my service work was finished as promised, and once again, everyone was so pleasant to deal with. Alexander Frisch More

by unclealton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Frisch
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback about Sands Chrysler Jeep Dodge RAM. We're glad to hear that our team, including our latest member in the service department, has proved trustworthy and reliable. Thank you for recognizing our commitment to high-quality customer experience and vehicle services.

Helpful
April 05, 2024

Service is always an issue every time I go to Sands Jeep. I will no longer be using their service department. Misinformation over two incidents which resulted in wasting my time dropping off my Jeep. They More

by kristinkeim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Please know that your feedback is important to us here at Sands Chrysler Jeep Dodge. I would like to speak with you about your overall experience with our Service Department. At your convenience, please send me your best method of contact so we can discuss this in greater detail. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
April 04, 2024

Could not complete service due to staffing issues. Poor communication. Was told if I wanted to pick up truck and drive it to another location, wait and then bring it back they could give me inspection More

by travisblose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Wildemore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for taking the time to share your review about your recent visit. We take your feedback very seriously and I would like the chance to learn more about your experience bringing your truck to our Service Team. Could you please email your preferred contact information to me? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
April 04, 2024

Thank you for your time and the services you offer to customers to care for their car More

by LAGAUL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your praise at Sands Chrysler Jeep Dodge. We're glad to look after customers' vehicles and continue giving our best support each day.

Helpful
April 04, 2024

Andrew really works hard to make sure he finds the perfect vehicle to fit our needs and his Manager Dave followed up to make sure we were treated right. I will definitely be coming back for more vehi More

by NDALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave LaBar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's great to hear your interactions with our team at Sands Chrysler Jeep Dodge were so positive. We are always here to assist in finding the ideal auto for your needs. Thank you for sharing and rating us highly.

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