Santa Monica BMW - Service Center

Chris was helpful and kept me informed regarding the status of my repair work and dealings with my insurance company. status of my repair work and dealings with my insurance company. More

Average. No loaners, slow to update me on my car, slightly more expensive than local options. Nice folks. No loaners, slow to update me on my car, slightly more expensive than local options. Nice folks. More

Excellent services, great communication! I appreciate the attention to details and an accurate timeframe, thanks! I appreciate the attention to details and an accurate timeframe, thanks! More

Sarah, Monika service center is the best Center to service your car. The team members and managers are always there willing to assist and ready to help when needed my service agent Cesar along with th service your car. The team members and managers are always there willing to assist and ready to help when needed my service agent Cesar along with the manager Danny or the best in town so if you need your car ready and fixed, please go see the Santa Monica service center More

Chris is always friendly and helpful. Kept me up to date on the timing of the service. Kept me up to date on the timing of the service. More

Chris is an excellent service advisor. He was ready to see me at the designated time. He made sure everything was taken care of and my car was ready for pick up the same day. He was ready to see me at the designated time. He made sure everything was taken care of and my car was ready for pick up the same day. More

All work was done as outlined. Car was ready when promised. Unfortunately I had to wait 15 to 20 minutes for it to be delivered after I paid. Not sure why. Car was ready when promised. Unfortunately I had to wait 15 to 20 minutes for it to be delivered after I paid. Not sure why. More

Great service with Cesar. They fixed my problem within 1.5 day and gave me a complimentary loaner. They fixed my problem within 1.5 day and gave me a complimentary loaner. More

I was given prompt, thorough and kind services. Cesar updated me throughout the process to let me know exactly when my car would be ready for pick up. Cesar updated me throughout the process to let me know exactly when my car would be ready for pick up. More

Communicated throughout the process and fixed the issue! No complaints. They even let me keep my car there for a few extra days bc I was out of town No complaints. They even let me keep my car there for a few extra days bc I was out of town More