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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

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Employees
Reviews
Vehicles
4.6
890 Reviews
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 890 reviews

May 31, 2023

Elena Redkin was very professional and made my lease drop off and new lease pick up very easy. No hassle at all and it was a great experience overall More

by Ernesto Duarte
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Argos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elena Redkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for sharing your experience with us, Ernesto! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
May 29, 2023

Good, personal service solved the problem as promised and as scheduled. I will be back. More

by richard
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review, Richard. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo.

Helpful
May 25, 2023

I got great service again from Casey. As always, was very attentive and responsive. No complaints! More

by ALEX
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

Helpful
May 20, 2023

It may be pricey but it’s done very well. And hospitality room was well stocked too. More

by Tim
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Santa Monica Maserati Alfa Romeo responded

Tim, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

Helpful
May 19, 2023

5 Strata due to Casey O’brien, he was the most excellent service host ever! Otherwise I would have given only 4 stars due to my PRIOR first appointment experience which was awful & ran over 3 hours late so More

by ASC.LLC
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad Casey was able to help, and we hope to see you again!

Helpful
May 12, 2023

They took care of our problem right away. I called same day I got an appt very next day and they got it done right away! Thank you thank you More

by AURIEM05
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 05, 2023

Casey always has the best service! I can always trust that service will be amazing with him. More

by GLPAYNE6226
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing about your experience with Casey, here at Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

Helpful
May 05, 2023

Drop off was timely and efficient , complimentary Uber/Alto nice touch …cost and delivery timeframe on the spot More

by JEFFWOO
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Jeff, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 02, 2023

The Service center, in particular, Pedro, was always great to work with and Elena in Sales was also outstanding! More

by RGBFSA
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo. Pedro and our team appreciate your business and hope to see you again soon!

Helpful
April 29, 2023

Wow what can I say other than this dealership is the good standard in customer service and satisfaction More

by TAYLOR39
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie McGlynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

Santa Monica Maserati Alfa Romeo responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

Helpful
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