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Santa Monica Maserati Alfa Romeo - Service Center

Santa Monica, CA

4.7
719 Reviews

719 Reviews of Santa Monica Maserati Alfa Romeo - Service Center

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July 11, 2023

I like the way I been treated by the crew. They have been very respectful. More

by borismoyseyenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo!

June 21, 2023

Service is great. Sadie is great. These guys legit take care of you and your car. Thanks Sadie and Alfa SM. More

by delstner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sadie and our team met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

June 19, 2023

Great customer service, had a quick battery repair nd washed car too. Will be back More

by rdaviesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2023

Always very helpful, had some flexibility with my service and assisted us with all our needs More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team, Matt. We're glad to hear we delivered such a great experience!

June 14, 2023

Really appreciate for the service in the middle of the day, while I waited. Was able to avoid morning rush hour traffic, coming from Palos Verdes. More

by SERKOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 14, 2023

From my first inquiry, I was treated with amazing care and followup. From their virtual chat to speaking with my sales person Elena and the rest of the management team, the entire experience was fantastic More

by dan.cairo
Recommend Dealer
Yes
Employees Worked With
Paul Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena Redkin
Jun 15, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

June 12, 2023

Easy to schedule and then reschedule. Fast and efficient service with friendly people. Me and my car are happy. More

by VIPOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 11, 2023

Pedro helped a lot every single tiings. . everything was great I will go again thank you More

by Joon Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Santa Monica Maserati Alfa Romeo responded

Joon Kim, Thanks for sharing about your experience with Santa Monica Maserati Alfa Romeo. Pedro and our team appreciate your business and hope to see you again soon!

June 09, 2023

Good communication , good service , professional service. It was a good experience thanks for the attention and good service. More

by JDS_PRODUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. Pedro and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo.

June 07, 2023

Everything and everyone is so professional and thoughtful. Any questions I have are answered prompt and I got my car back same day. More

by dottieb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Dottie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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