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Sarant Cadillac

Farmingdale, NY

4.7
2,927 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,927 reviews

August 23, 2020

Very unhappy with the Sales Department. Compared to my 2017 experience with Sarant and my 2020 experience - total turn around. I really can't recommend the dealership. The Service Dept. with Maurice More

by BPANNA
Recommend Dealer
No
Employees Worked With
Maurice Pereira
Aug 24, 2020 -

Sarant Cadillac responded

Thank you for your feedback! We appreciate you rating Maurice 5 stars and happy you were satisfied with our service department, and are sorry that you did not feel the same way about our sales department. We strive for a 5 star experience in all aspects of our dealership and would like to learn more about your visit. Please reach out to our Customer Relations Manager Heidi McGough at 516-293-5000 at your earliest convenience! Thank you!

August 23, 2020

The best car salesman I have ever dealt with and I have purchased many new vehicles! Tom took the the time and the patience to gain my trust first and then led me to purchase a great car. I had been in a M More

by LATYL249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Sarant Cadillac responded

We appreciate the excellent review, feedback, and recommedation of Tom. He is truly an asset to our team and will appreciate the kind words! We look forward to working with you on your new Cadillac in the furure!

August 22, 2020

Joe Mistretta, Charlie Depano, Maurice Pereira and Joseph Spector were all professional and extremely attentive to my 2017 Cadillac ATS Cue System problem. These men all coordinated by identifying the proble More

by Ken D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Aug 25, 2020 -

Sarant Cadillac responded

We appreciate your feedback and recommendation, Ken! We are so glad to hear that our team exceeded your expectations and were able to fix the problem. Thank you for taking the time to review your experience and we hope to have the opportunity to work with you again soon!

August 22, 2020

Always excellent service and cleanliness. I have purchased 8 vehicles from this dealership and keep coming back. All are polite and knowledgeable. Thank you everyone! More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 25, 2020 -

Sarant Cadillac responded

This is so great to hear! We appreciate the feedback and excellent rating. Please let us know if there is anything else we can help with in the future!

August 22, 2020

The best car buying experience I have ever had—-and I have bought a lot of them. Everyone is extremely knowledgeable and friendly. The caddy isn’t too bad either! More

by RO.RUSSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Aug 25, 2020 -

Sarant Cadillac responded

Wow, thank you for this excellent feedback! We are so happy to hear that you had such a great car buying experience. We truly appreciate your business and look forward to working with you again soon. Please don't hesitate to contact us if you need anything!

August 21, 2020

Great group of people - attentive to my needs and always communicative. They show they care about their customers as well as their vehicles. Well Done! More

by TVONHOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Aug 25, 2020 -

Sarant Cadillac responded

Thank you for taking the time to provide feedback on your experience! We are so glad to hear that your visit was worth 5 stars. We value your business and hope to see you again soon!

August 20, 2020

Excellent service. Very professional and friendly. Great service every time I bring in one of my vehicles. They keep both of my vehicles in great running condition. And explain the solution to any problem More

by TOM.KALB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Maurice Pereira, Abe Kolat
Aug 24, 2020 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle! We're happy to hear that you had an excellent service experience with us because we want each customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs!

August 20, 2020

I purchased a certified, pre-owned Cadillac at Sarant. Everyone I had contact with was very nice, helpful and accommodating. Sal C. spent a lot of time showing me the car and answering my many question More

by LOBSTERMS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Sarant Cadillac responded

Thank you for your glowing review! Sal and Joe will definitely appreciate the shout out! One of our goals is to match the right car to the right client and we’re happy to hear that we could provide that for you. We know you'll love your new Cadillac! We wish you many miles of happy and safe driving and we hope to see you again soon!

August 20, 2020

Long time customers! Love this dealership! Always a pleasant experience dealing with Antonio in management and Vic in finance was also wonderful. Elias was extremely helpful and was able to get me an u More

by Mbarter8226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We truly appreciate you taking the time to share your experience with us. It's great to hear that Vic, Antonio, and Elias provided such an awesome car buying experience! We value your business and hope you come back soon. Enjoy your new car!

August 17, 2020

We came home with a 2020 XT6 today, and we like it very much. As for our Salesman John Nassour, he could not have been more of a Gentlemen. It was a very nice experience dealing with him again and he al More

by Jcardali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vick, was also very friendly and helpful.
Aug 19, 2020 -

Sarant Cadillac responded

Thank you for the 5-star review! We appreciate you letting us know about your experience with John! If there is anything more we can do for you, please let us know! Enjoy your new car and thank you again!

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