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Sarant Cadillac

Farmingdale, NY

4.7
2,927 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,927 reviews

August 22, 2023

Put everything in writing. Check prices. Make sure everything car should have is in car. More

by daughter562000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Tom Sabbatino did an excellent job and is a true professional. John was also very helpful and professional. More

by bums1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John with the Corvette (Forgot last name)
Aug 20, 2023 -

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

August 18, 2023

Overall experience was excellent. A larger or more comfortable waiting area would be a great edition. The waiting area is less than one would expect from a Cadillac dealership. More

by JPMUR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We want every customer to feel comfortable and taken care of at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

August 18, 2023

They did a fine job; it didn't take all day to complete. Very happy with Tony who took care of me. More

by Sil B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can continue to help with your car and service needs!

August 18, 2023

Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Team Maroon NAKED LIME
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Joyia Roper
Aug 18, 2023 -

Sarant Cadillac responded

Thank you so much for the wonderful review! We strive to provide exceptional individualized service to all of our Sarant family. Knowing you are satisfied with our service is greatly appreciated.

Aug 18, 2023 -

grand-diva responded

The truth never hurts.

August 17, 2023

Alex was very professional and working with him was a pleasure. Sal made the paperwork super simple and didn't push for any add-ons like other dealers have in the past. Thank you so much. The reason f More

by FishAye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Sarant Cadillac responded

Thank you for taking the time to share your experience and feedback! We truly appreciate your kind words about Alex and Sal. If there's anything additional we can help with, please feel free to reach out!

August 17, 2023

We were so happy when we leased a car from Alex back on June 30th. I recently sold my car. We loved dealing with Alex so much, we leased a second car. His knowledge of what he sells is thorough and very im More

by Firebuffette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for sharing your experience with us. We will be happy to pass along your compliments to Alex and the rest of our team. Please don't hesitate to reach out if there's anything else we can do for you. Enjoy your new vehicle!

August 15, 2023

PROFESSIONAL SERVICE EXCELLENT STAFF VERY WELL TREATED AN OVERALL POSITIVE EXPERIENCE WOULD RECOMMEND OFFERING COFFEE IN WAITING ROOM More

by FTB76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 17, 2023 -

Sarant Cadillac responded

Thank you for the positive feedback! We're glad to have provided you with a 5-star experience. We're looking forward to seeing you again for your future service needs.

August 14, 2023

I was trying to sell my 2019 Cadillac XT5 and received a quote from carfax. As one of the designated dealers, Sarant contacted me by email for an onsite appraisal. I clearly wrote in email that I was going More

by Ge
Recommend Dealer
No
Employees Worked With
Sal Carruba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Sarant Cadillac responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and we would like to extend our sincerest apologies that you left our dealership with disapproval overshadowing your experience. We would really appreciate the chance to speak with you regarding this matter. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

August 09, 2023

Very helpful and was great towards our purchase of the vehicle answered all our questions too More

by Jamshid_mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Sarant Cadillac responded

Thank you for taking the time to let us know how we're doing. We're delighted to hear how pleased you were with your purchase experience. We're always here for any future automotive needs you may have!

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