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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,388 Reviews
Call Service Center (516) 473-0977

1,388 Reviews of Sarant Cadillac - Service Center

Sort by
February 03, 2023

Good service, very satisfied with everything. On time and car was cleaned when picked up. Thanks. More

by PHILC.VILLAGEDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Sarant Cadillac responded

Thanks for letting us know how we are doing! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Please let us know how we can continue to help with your car and service needs!

Helpful 5
February 02, 2023

I had a very pleasant experience there,I was in and out in under 2 hours. More

by ELIFISCHER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Feb 03, 2023 -

Sarant Cadillac responded

Thank you for sharing your experience! We're glad to hear that everything was completed quickly and to your satisfaction. We're always here to help for your future service needs!

Helpful 6
February 02, 2023

Service is fast and complete. I enjoy just bringing my car into the shop and wait. Everyone at the dealership is very friendly and happy to assist. More

by Ray Roses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Feb 03, 2023 -

Sarant Cadillac responded

That's great to hear! Thank you for the 5-star review, Ray. We strive to provide each customer with an easy and enjoyable service experience and we're glad to have succeeded for you. We look forward to seeing you again for your future service needs!

Helpful 15
January 28, 2023

Excellent work staff is too nice helpful good service and very easy to find there no traffic More

by LAKHWINDER.GHOTRA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 29, 2023 -

Sarant Cadillac responded

Thank you so much for choosing us to service your Cadillac. It's great to hear that you were provided with an excellent experience by our service team! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

Helpful 6
January 28, 2023

need more loaner cars for people who leave their car for more than two days More

by RANDISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt
Report | Print
Jan 29, 2023 -

Sarant Cadillac responded

Thank you for the feedback as well as the 5 stars! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose Sarant Cadillac for all your car needs in the future.

Helpful 5
January 25, 2023

joe misttrea is the best, sarant is my favorite dealer in the tri state area More

by NASSOURHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 26, 2023 -

Sarant Cadillac responded

Thank you for the great review and the 5 stars! Joe is a valued member of our team and will be delighted to hear how pleased you were with your service experience. Thank you for choosing Sarant Cadillac, come see us again soon!

Helpful 15
January 21, 2023

Great service, very attentive and gave updates frequently. I was very impresed and would certainly return. More

by BWP315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Jan 22, 2023 -

Sarant Cadillac responded

We love to hear when our customers have a positive experience. We look forward to seeing you again in the future!

Helpful 4
January 20, 2023

I walked in without an appointment and still was seen by service for a new part. I was in and out without spending the whole day there. More

by DANIELE.KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Sarant Cadillac responded

Kyle, we truly appreciate you taking the time to leave us such a great rating and feedback!

Helpful 10
January 20, 2023

Outstanding service! Very happy with the Service. Guys try to get you out really fast with the problem solved. 👍 More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We look forward to seeing you again when it comes time for your scheduled service.

Helpful 7
January 19, 2023

The service was quick and efficient. The car was cleaned. Great job by all at Sarant Cadillac. More

by spahn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 20, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We will be glad to pass along your compliments to our entire team. We are honored to be entrusted with your service and look forward to seeing you again soon!

Helpful 6
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