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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,384 Reviews

1,384 Reviews of Sarant Cadillac - Service Center

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March 09, 2024

Often is not a good experience when visiting car dealers but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrianna Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 12, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave us a review! We understand that car shopping can sometimes be stressful, so we truly appreciate you acknowledging the positive experience you had with us at Sarant Cadillac.

March 09, 2024

I recently had my car serviced at Sarant Cadillac, and I am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 12, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had a positive experience at Sarant Cadillac and that our staff met your expectations. We take a great deal of pride in providing exceptional customer service and top-notch automotive care. Your kind words about our professionalism, expertise, and communication reinforce our commitment to excellence.

March 09, 2024

Always a welcoming and friendly experience, service dept, waiting area and the atmosphere of the dealership is very cool More

by joef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 12, 2024 -

Sarant Cadillac responded

We're so happy to hear you enjoyed your visit to our service department! Please let us know if there's anything we can do to improve your next visit.

March 09, 2024

Always welcoming and friendly. Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still anno More

by STEVEJDEMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sarant Cadillac responded

Thank you for your feedback. We appreciate your business and hope to see you again!

March 08, 2024

Very nice and professional service. I trust this Cadillac dealership and would like to recommend it to anyone who drives Cadillac. More

by SHSU46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sarant Cadillac responded

We're so glad you had a positive experience at our dealership! Thank you for your recommendation, we look forward to serving you again in the future.

March 07, 2024

Great experience very helpful. At tentative to my needs. There was coffee and snack available More

by aluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 08, 2024 -

Sarant Cadillac responded

Our goal is to provide all of our customers with a positive and comfortable car-buying experience, and your feedback lets us know that we're on the right track. If there's anything we can do, please don't hesitate to let us know.

March 02, 2024

I have been dealing with Them for past 30 years there is nobody better on the island and sales and service More

by Mazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Sarant Cadillac responded

We are incredibly grateful for your kind words and for being a valued customer for the past 30 years. It means a lot to us that you trust us with your sales and service needs. Thank you again for choosing us, and we look forward to serving you for many years to come.

February 29, 2024

Everyone is very nice, friendly and knowledgeable. They always take care of my tire problems quickly. More

by rsantoro1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrianna Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sarant Cadillac responded

We appreciate you taking the time to share your positive experience at our dealership. It's our goal to provide exceptional service, and we're thrilled to hear that our team was friendly, knowledgeable, and efficient.

February 28, 2024

Nothing good to say . .Service management don’t return your call..Will never buy a vehicle from this dealer.. More

by paulbalkaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Feb 29, 2024 -

Sarant Cadillac responded

Thank you for your feedback Paul. We’re disappointed to hear that we did not meet your expectations. We would like to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

February 28, 2024

Everyone was great : my experience with sarant service dept was a ten . Very happy thanks More

by CRITELLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Feb 29, 2024 -

Sarant Cadillac responded

Thanks for the great review! We're so glad you enjoyed your recent visit to Sarant and we hope to see you again soon,