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Schumacher Volvo Cars of the Palm Beaches - Service Center

4.8

112 Lifetime Service Reviews

5544 Okeechobee Blvd , West Palm Beach, Florida 33417

112 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

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September 19, 2018

"Great service "

- Jayloqui

Everyone was polite helpful made everything smooth in my process to getting my tire fixed the repair was super quick enjoyed the lounge with snacks and a family friendly show while repair was being completed

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Recommend Dealer
Yes
Employees Worked With
Megan
Sep 19, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

August 09, 2018

"I love my Volvo"

- lilwen895

The staff is very courteous, the waiting area very comfortable and HGTV is always on TV! My service agent, Darwin, was very polite and professional.

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Recommend Dealer
Yes
Employees Worked With
Darwin Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 31, 2018

"Truly exceptional service"

- Viper1218

From the purchase of my car to servicing, Schumacher has been nothing but exceptional. I cannot say enough about this dealership. I highly recommend joining the family.

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Recommend Dealer
Yes
Employees Worked With
Elliott Bates
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christian Pineda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darwin Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Pierre G
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 24, 2018

"Always a fantastic experience!"

- Suz123

Eric is always friendly and helpful. I purchase Volve because the Sevice is so excellent! It is a pleasure bring my care in for service at this Volve dealership

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Recommend Dealer
Yes
Employees Worked With
Eric
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 21, 2018

"2010 xc 90"

- salamanderfluff

During the first big rain storm of the season 2018 my car took on water. I had water sitting right under the gas and break paddles. Turned out that my windshield leaked. Chris in the maintenance department took my car in right away, put me in a rental vehicle and had the windshield replaced at no cost. Just recently I dropped of my car for 60K check up but Chris recommended to do oil change and walk around to save me money. Had to have engine bracket replaced and will need to replace 3 tires but overall Chris made every effort to keep the cost low and fix what had priority. I appreciate Chris and his effort to make every visit at Volvo memorable.

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Recommend Dealer
Yes
Employees Worked With
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 21, 2018

"Excellent and welcoming service"

- Mr Felix Angel Rodriguez

This most recent visit to Schumacher Volvo was for servicing my 2016 S60, which I had bought from the same dealership in May of 2016. This is the first time I service it here. I usually go to the Delray Volvo because of its proximity to my job. My wife just got a new leased vehicle this past month and our sales person was Mr. Capaz, and I must say he was excellent. That's why this time I decided to return to Schumacher Volvo with my S60. Service exceeded my expectations. The waiting area is very welcoming and relaxing. Not only that, but Mr. Christopher Pineda, my service advisor, went beyond the call to even transport me back and forth from so I could grab a bite to eat. He also explained the options on the service and answered all the questions I had I definitely plan to return to Schumacher Volvo for my next service appointment Great Job!

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Recommend Dealer
Yes
Employees Worked With
Joel Capaz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christian Pineda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Mr. Felix Angel Rodriguez, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Chris and Joel, who are both an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

April 07, 2018

"Erick is a very professional person."

- MyVolvo

I love working with Erick Rivera he understands my concerns with my Volvo and gets the work done quickly. Very polite guy and explains the way it is.

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Recommend Dealer
Yes
Employees Worked With
Erick Rivera
Aug 24, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 13, 2017

"espectacular "

- ernesto1234

el servicio prestado por darwin es espectacular muchas gracias por todo siempre el me da un servicio excelente felicidades por este empleado tan bueno gracias

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Recommend Dealer
Yes
Employees Worked With
Darwin Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 28, 2017

"Very good service"

- bigguy02

Because the peoples who works there are very knowledge of there product, very polite and the place is absolutely very clean, then time they take to fixe it very please

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Recommend Dealer
Yes
Employees Worked With
Darwin Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 12, 2017

"back seat removal"

- Vic

Yesterday while bringing home our dog after surgery at the vet he made a mess in the back seat. A 2017 XC60. The owners manual had no information on removing the seat. I called the dealership 3 times and could not get anyone in service to answer. I called Richard Gardiner, our salesman and he called back within a minute. He went to the service department and had an answer in 5 minutes. The seat is easily removed once I knew where to look. I may not have found the button without Richard's help. We are grateful for his quick response.

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Recommend Dealer
Yes
Employees Worked With
Richard Gardiner
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