About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Schumacher Volvo Cars of the Palm Beaches - Service Center

4.8

115 Lifetime Service Reviews

5544 Okeechobee Blvd , West Palm Beach, Florida 33417

115 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

Sort by Write a review
October 31, 2018

"Repairs a plenty"

- Paul

Took my older model volvo in for service. Did not know what to expect but Megan was very accomodating and took great care to explain options and recommended service. Was not pushy to add to the repair ticket and allowed me to make the decisions. Car was returned in pristine condition!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Megan
Nov 01, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Paul, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Megan in the service department, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

October 25, 2018

"Excellent Service Five Stars"

- Don Balas

I am very happy with the Schumacher Volvo Service Department. I needed a routine service. A small oil leak was detected and repaired under the CPO agreement with no charge to me. Thank You.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 25, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Don, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto. It is great to hear that you are very happy with the service you experienced, which is what we strive for! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

October 03, 2018

"Annual service "

- Y. Yilmaz

This was my second visit to Schumacher Volvo for my annual service. Eric was very helpful and informative throughout the process as always. Very pleased.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 04, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

September 19, 2018

"Great service "

- Jayloqui

Everyone was polite helpful made everything smooth in my process to getting my tire fixed the repair was super quick enjoyed the lounge with snacks and a family friendly show while repair was being completed

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 19, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

August 09, 2018

"I love my Volvo"

- lilwen895

The staff is very courteous, the waiting area very comfortable and HGTV is always on TV! My service agent, Darwin, was very polite and professional.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 31, 2018

"Truly exceptional service"

- Viper1218

From the purchase of my car to servicing, Schumacher has been nothing but exceptional. I cannot say enough about this dealership. I highly recommend joining the family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bates
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christian Pineda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darwin Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Pierre G
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 24, 2018

"Always a fantastic experience!"

- Suz123

Eric is always friendly and helpful. I purchase Volve because the Sevice is so excellent! It is a pleasure bring my care in for service at this Volve dealership

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 21, 2018

"2010 xc 90"

- salamanderfluff

During the first big rain storm of the season 2018 my car took on water. I had water sitting right under the gas and break paddles. Turned out that my windshield leaked. Chris in the maintenance department took my car in right away, put me in a rental vehicle and had the windshield replaced at no cost. Just recently I dropped of my car for 60K check up but Chris recommended to do oil change and walk around to save me money. Had to have engine bracket replaced and will need to replace 3 tires but overall Chris made every effort to keep the cost low and fix what had priority. I appreciate Chris and his effort to make every visit at Volvo memorable.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 21, 2018

"Excellent and welcoming service"

- Mr Felix Angel Rodriguez

This most recent visit to Schumacher Volvo was for servicing my 2016 S60, which I had bought from the same dealership in May of 2016. This is the first time I service it here. I usually go to the Delray Volvo because of its proximity to my job. My wife just got a new leased vehicle this past month and our sales person was Mr. Capaz, and I must say he was excellent. That's why this time I decided to return to Schumacher Volvo with my S60. Service exceeded my expectations. The waiting area is very welcoming and relaxing. Not only that, but Mr. Christopher Pineda, my service advisor, went beyond the call to even transport me back and forth from so I could grab a bite to eat. He also explained the options on the service and answered all the questions I had I definitely plan to return to Schumacher Volvo for my next service appointment Great Job!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joel Capaz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christian Pineda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Mr. Felix Angel Rodriguez, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Chris and Joel, who are both an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

April 07, 2018

"Erick is a very professional person."

- MyVolvo

I love working with Erick Rivera he understands my concerns with my Volvo and gets the work done quickly. Very polite guy and explains the way it is.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
Aug 24, 2018 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

1
...
1 - 10 of 115 results