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Scoggin-Dickey Chevrolet Buick

Lubbock, TX

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61 Reviews

5901 Spur 327

Lubbock, TX

79424

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61 Reviews of Scoggin-Dickey Chevrolet Buick

February 27, 2024

Do NOT go here if you are wanting to get warranty work done. Unless you can be without your vehicle for days. I had an appointment, dropped my car off at 7 am, and 11 hours later they still hadn't even lo More

by Melisa
Recommend Dealer
No
Employees Worked With
David Zwiacher, DAS Reputation Management
Feb 29, 2024 -

Scoggin-Dickey Chevrolet Buick responded

I apologize for any inconvenience you experienced, Melisa. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Sincerely, Brett Birdsinger, bbirdsinger@scoggindickey.com (806) 798-4000

May 26, 2023

Quick easy deal. Salesman very knowledgeable of the vehicle and respectful of all my questions! We can't wait to get car #21 More

by tamarabritten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tevin Holmes
May 30, 2023 -

Scoggin-Dickey Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brett Birdsinger, bbirdsinger@scoggindickey.com (806) 798-4000

February 11, 2022

tried to make an appointment to get my seat repaired i wanted a date and time and the man told me to bring the car in well i asked for a date and time and he told me that they would have the car for SEV More

by texaslabor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Zwiacher
Feb 14, 2022 -

Scoggin-Dickey Chevrolet Buick responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jim Keesee; jkeesee@scoggindickey.com; (806) 798-4000

November 24, 2021

poor lazy response time online takes days for saleman to get back to you salemen are very much full of themselves More

by paul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mitchell skillman
Nov 29, 2021 -

Scoggin-Dickey Chevrolet Buick responded

Thank you for letting us know. Since we don't have your wife's name, we are unable to call you so we can reach a resolution. We would like to speak to you about the experience described. Please contact us at (806) 798-4000. Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

Nov 29, 2021 -

paul responded

nope it was scoggin dickey

December 18, 2020

Sitting here now waiting for my oil change. I had an appointment at 10:30. I arrived at 10:15. It is now 12:15 they have not started I just asked they said I was next. Hey next time someone has an appoi More

by creole078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Zwiacher
July 18, 2020

Awesome experience; everyone I worked with was customer focused and went above and beyond....Jonathan and Casey were fantastic....Great to work with on every aspect... More

by Thehulk1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey, Jonathan
July 13, 2020

My wife and I were Extremely satisfied with the purchase of our new vehicle and and grateful to our Sales Rep Casey. With the heat during the day and us and the staff having to wear face mask, we were in an More

by del_79072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Dixon (outstanding sales man), David Zwiacher
July 10, 2020

Lack of honest communication. For two day now, my son has been trying to purchase a vehicle from Scoggin-Dickey. He had a vehicle that would be a part of the trade deal. The salesm More

by Agman0135
Recommend Dealer
No
Employees Worked With
David Zwiacher
March 19, 2020

Financial Error Very unfortunate it’s come to this. My problem I believed in the beginning was an honest financial mistake that could’ve been fix. Unfortunately, due More

by justinroberts09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tevin Holmes
March 16, 2020

This was our 3rd vehicle purchase from Scoggin-Dickey in a little over a year!! Our salesman, Evan Cole understood our needs and budget. He worked with our tight schedule and went above and beyond to ensure More

by Tina S
Recommend Dealer
Yes
Employees Worked With
David Zwiacher
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