Scott Clark Toyota

Incredible experience! My husband and I visited the Scott Clark Toyota dealership on Sunday June 29th. We were immediately greeted by Bishme Foster. Right away I could tell My husband and I visited the Scott Clark Toyota dealership on Sunday June 29th. We were immediately greeted by Bishme Foster. Right away I could tell that I would like working with him because he was so friendly. Bishme asked questions about the type of car we were looking for, which we told him was a Rav4. As current owners of 3 Toyotas, we knew what we wanted. Bishme took us right to a Rav4 Limited. He had me sit in the driver's seat and my husband in the front passenger seat. Bishme sat in the back. He went through all of the features of the car and easily translated them into benefits for me. We decided that we wanted to make an offer on the vehicle so we went inside. Bishme asked us what we would like to offer and asked how long we wished to finance. He took our offer to the manager and quickly came back with a counter offer. We did not feel like he was "pressure selling" and felt comfortable with his sales approach. I didn't feel like he was selling me a car, more like he was filling a need that I had and wanted to give me the best deal. The process wrapped up rather quickly and we moved on to the finance part with Aaron Beta. Aaron was very friendly and relatable. He was thorough and explained all of the documents that we needed to sign. He explained the warranty information in a way that made me feel he was looking out for my best interest, not trying to sell something. He was efficient with the closing process and finished up the transaction quickly. We then went outside and there we were met by Abby Devries. Abby was great! She went through some of the features on the car, including setting the radio stations, moving the seats, etc. She took the time to help me set up an app on my Iphone so that I could use more features in the car. All three employees were fantastic! It was a pleasant experience from the first moment we met Bishme until that last moment when we drove away in our new car. I wish all of my past car buying experiences were like this. It not only gave me a good feeling about this dealership, but also about living in North Carolina. We had just moved here from Vermont 3 days prior to our purchase of the Rav4. I will most definitely go back to this dealership and I hope that we can deal with the same 3 people. They made it a great day for us! Thank you! Kathy and Chris Fortin 704-628-5111 More

Good service, at a decent cost Marshall moore is awesome. He's the main reason I go back. He is a awesome service advisor who doesn't recommend things in less they are needed. He is Marshall moore is awesome. He's the main reason I go back. He is a awesome service advisor who doesn't recommend things in less they are needed. He is always fair with prices and truly cares. More

Great people to deal with Everyone was friendly and helpful. They showed me the vehicle that I was interested in and negotiated a fair price. I would go back to this dealer f Everyone was friendly and helpful. They showed me the vehicle that I was interested in and negotiated a fair price. I would go back to this dealer for future purchases. More

Routine service maintenance on my Pruis Being a very busy man, I truly appreciate how quickly my appointment was set up to accommodate my schedule. Everything needed was taken care of and J Being a very busy man, I truly appreciate how quickly my appointment was set up to accommodate my schedule. Everything needed was taken care of and Jeremy handled it all with ease. Thanks again for the great service? More

Service Representative Billy Carroll was my service rep and he always goes above and beyond for me with a smile. I bought my Toyota Camry in 2012 and he makes it so much eas Billy Carroll was my service rep and he always goes above and beyond for me with a smile. I bought my Toyota Camry in 2012 and he makes it so much easier to want to stay on schedule with my routine service checks on my car! More

Reggie Johnson is a true gentleman. I had talked to numerous dealerships over the phone and was not impressed with their sales support. Reggie was straight up with is a true gentleman. I had talked to numerous dealerships over the phone and was not impressed with their sales support. Reggie was straight up with me knew what I wanted and sealed the deal. Can't express in words how simple it was. He is a true asset to Scott Clark Toyota and I hope they realize it. I'll be dealing with him again in the future. More

Another Reason to Smile I recently purchased my 4th Toyota and 3rd from Scott Clark Toyota in the past 10 years. I got hooked from excellent salesmanship to exceptional servi I recently purchased my 4th Toyota and 3rd from Scott Clark Toyota in the past 10 years. I got hooked from excellent salesmanship to exceptional service. It all started with Crystal Terry in customer service. She has been my steady trustful contact for all this time. She introduced me to Jose Batista in Internet Sales. We met briefly in person and decided to stay in touch as I explored my options for a new vehicle. We traded some e-mails until I had my next service appointment with Crystal. Jose provided prompt replies with details about the Avalon and sale prices being offered. We even talked on the phone a few times to gain clarity. Jose was always responsive, appreciative, and communicated well and in a positive caring tone. On the day of my service call, I met with Jose to review where we were in the process and that I would like a trade in value on my 2004 Toyota. And I also told him my plan to visit another car dealership to assess a competitive make & model. I never did get to that other dealership. Jose convinced me to stick with the tried & true. I was there all along but he took me over the edge and I am grateful once again and in a new Avalon Hybrid. Thanks Crystal, thanks Jose & thanks Scott Clark Toyota. Ron Klein More

service and office staff When I drove in Shane was there to greet me and remembered my name which is a big plus. He got me the service I needed and on my way quickly. I wa When I drove in Shane was there to greet me and remembered my name which is a big plus. He got me the service I needed and on my way quickly. I was pleasantly surprised as I drove in without a previous appointment.. I have been using Scott Clark sales and service for 14 years and have never been disappointed It is also a pleasure to see Ms. Taft there as she always has a smile and time to past a few pleasant remarks to you. I remember her from when you were at your other site on Independence. More

Getting maint done Pat books was my service advisor overall experience was execellant I will ask for him on my next maint service. Pat gave me excellent service and was Pat books was my service advisor overall experience was execellant I will ask for him on my next maint service. Pat gave me excellent service and was very nice. More

Excellent Service Marshall Moore has been my service advisor for a number of years. He always provides excellent service with my best interest in mind. He is attentive Marshall Moore has been my service advisor for a number of years. He always provides excellent service with my best interest in mind. He is attentive to any concerns or questions I have, and has a great balance of friendliness and professionalism. I just bought my 3rd Highlander and will continue to come to Marshall for all my service needs. More