Scott Robinson Chrysler Dodge Jeep RAM

The worst. Uncooperative. Unprofessional. They were terrible to work with - at first, they didn't have information, were waiting on it - but they weren't, they Uncooperative. Unprofessional. They were terrible to work with - at first, they didn't have information, were waiting on it - but they weren't, they were just delaying. Every time I've tried to come in for my car, the dealership has some sort of problem. They didn't have the materials and would have to refer me to another dealership or they didn't have an employee who could take care of items that were covered under my warranty. Not true. They just didn't want to honor that my mileage was close to the warranty. will never use them again. More

From start to finish, John Morovitz provided an exceptional car buying experience. His expertise and professionalism guided me seamlessly through the process of purchasing my brand new Challenger R exceptional car buying experience. His expertise and professionalism guided me seamlessly through the process of purchasing my brand new Challenger RT. John's attention to detail ensured that every aspect of the transaction was smooth and hassle-free. He listened attentively to my needs and preferences, ultimately matching me with the perfect vehicle. His friendly demeanor and dedication to customer satisfaction truly set him apart. I highly recommend John Morovitz to anyone in search of a top-notch car buying experience. Five stars all around! More

If you have an issue file a complaint to the DMV, BAR, and the BBB. All those awards they flash in their showroom are useless. They think I’m playing and I’m not type of person to go away. I received t and the BBB. All those awards they flash in their showroom are useless. They think I’m playing and I’m not type of person to go away. I received transmission, engine, and electrical issues less than 24 hours after signing!!!! The jeep I bought has been constant issues since I bought it. Religiously every other week… and their techs “can’t replicate the issue”. They’ve had my car 2 weeks this year! Lenny Kemper salesman ignored my issues. Then, I emailed GM Joel Nelson on their website with no response what so ever. Finally, GM Marco Perez tried to pretend to be helpful then stopped being helpful and also began to ignore my emails with my concerns. I have a log of the issues, who I spoke to and when. More

Great dealer ship ima very happy with the service with car and customer service as well car and customer service as well More

We went there when the remote key stopped working, We were greeted by John Gonzales who was extremely pleasant, efficient, and very helpful. He found our warranty quickly, checked if key replacement is a were greeted by John Gonzales who was extremely pleasant, efficient, and very helpful. He found our warranty quickly, checked if key replacement is available and offered oil change that was due while waiting for the key. Car was done on time. More

Salesman's Attentiveness all basic info and expectations were confirmed before hand and made the process smooth and without xxxx-ups. were confirmed before hand and made the process smooth and without xxxx-ups. More

This is deff the worst place I’ve ever gone to service my car. Completely ATROCIOUS service from everyone involved in clueing the manager when I picked up my car. I made an appointment to have it serviced. I car. Completely ATROCIOUS service from everyone involved in clueing the manager when I picked up my car. I made an appointment to have it serviced. It took them a week to diagnose the car. No phone call what so ever. I had to call them repeatedly. Then when I finally get an answer and a rep they tell me another week to fix. No ask about a rental. No care for the fact that I was without my primary form of transportation for almost 3 full weeks. I got silence. Neil the day I picked up the car. Then I get attitude from the manager. Yeah all in all I would never recommend you go to Scott Robinson dealers ever More

I brought my jeep in for service and on return, i found condiments from a fast food restaurant which lead me to believe that while taking my vehicle out on a test drive, that the mechanic decided to stop a condiments from a fast food restaurant which lead me to believe that while taking my vehicle out on a test drive, that the mechanic decided to stop and grab lunch. I also found a pair of used black plastic gloves on the floor by my gas pedal and the other on my gear control. I called and asked to speak with the service manager and he/she forward the call to my service guy Paul. I received a call back from Paul (who was very professional) and explained to him the concerns i had. In return, I was told that I would be receiving a call back from the Service Manager and now at day two, no call back. I just hope that using a customers vehicle for personal use, is Not a daily practice of this Service center or any other Dealership. More

What a waste of a Sunday afternoon. Went in looking to purchase a Jeep Compass. Contacted them the evening before to ask if there was any dealer markups as I was not going. After fillin Went in looking to purchase a Jeep Compass. Contacted them the evening before to ask if there was any dealer markups as I was not going. After filling out an application they come back with almost $3,000.00 in dealer markups for all xx. They refuse to sell it without the markup and tell me my trade which I looked up on there website the night before at$3,000.00 plus was only worth $500.00. Needless to say we walked. Would be nice to go to a dealer and just be able to buy the car for the price they advertise. More

Ashley is so knowledgeable about Jeeps, their features, and how to use them. And he took the time, after the sale was done, to go over all the buttons in the car. and how to use them. And he took the time, after the sale was done, to go over all the buttons in the car. More