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Seattle MINI - Service Center

Seattle, WA

4.6
76 Reviews

76 Reviews of Seattle MINI - Service Center

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April 13, 2024

Very attentive to their customers. Nice people and clean dealership. Customers are main priority to Mini. More

by lildbowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
Apr 15, 2024 -

Seattle MINI responded

We're glad to know you had a positive experience at Seattle MINI and appreciated our clean dealership. Our customers are indeed our top priority! Thanks for the review!

March 26, 2024

I had an excellent experience at Seattle MINI. Their service is excellent and my car is always well taken care of there. More

by Mcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Mar 27, 2024 -

Seattle MINI responded

We're delighted to know you had an excellent experience with us at Seattle MINI! We always strive to provide top-notch service and take great care of your car. Thanks for the positive feedback!

February 21, 2024

Service is excellent and professional and informative. Greeted with smiles and helpful communication. Its the best More

by EH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Seattle MINI responded

We're delighted to know you had such a positive experience at Seattle MINI! Our team always aims for excellent, professional service with a smile. Thanks for your review and we hope to see you again soon!

February 14, 2024

Have only ever had my mini cooper clubman serviced at Seattle Mini. Experience has always been good and this last time dealing with an insurance claim, tiring, etc. showed me that staff and mechanics ar More

by Ddarling
Recommend Dealer
Yes
Employees Worked With
Jared Ter-Veen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Ramos
Feb 15, 2024 -

Seattle MINI responded

We're glad to know that you've had consistent positive experiences with our team at Seattle MINI, especially during your recent insurance claim. We appreciate the thumbs up and look forward to assisting you in the future!

January 14, 2024

Customer service was good. She helped us a lot. Also she provide Uber for us . I really appreciate what she has done for us. More

by kazurinsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
Jan 15, 2024 -

Seattle MINI responded

We're glad to know our team at Seattle MINI was able to assist you and provide a convenient service. Your appreciation means a lot!

December 03, 2023

The service at Seattle Mini is great! Very friendly and honest. Derek was upfront about the cost and the mechanics have kept my Mini going for over 180,000. More

by wendy.on.whidbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 04, 2023 -

Seattle MINI responded

Wendy, we're glad to know you had a great experience with our team at Seattle MINI! It's always wonderful to hear that Derek and the mechanics were able to help keep your Mini running smoothly. Safe travels!

November 25, 2023

Great service! Derek was kind and professional, explained everything. The service was done on time! Thank you Derek! Thank you Mini dealership! More

by Roumiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Seattle MINI responded

We're delighted to know that Derek provided you with great service at Seattle MINI. We appreciate your kind words and are here for you and any of your future needs!

September 26, 2023

Serviced in one day as requested. Great customer service! Provided transport to and from home while car was in the shop. More

by michelle_harnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Sep 27, 2023 -

Seattle MINI responded

Michelle, we're glad to know that you had a great experience with our service team here at Seattle MINI. We always aim for efficiency and top-notch customer care!

August 06, 2023

The dealership was clean and comfortable and the service agent, Derek, was professional, very courteous and respectful. I appreciate the videos that the mechanics make to explain and show the car problem, b More

by Beth45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 07, 2023 -

Seattle MINI responded

Thank you for sharing your feedback with us and for your continued loyalty. We appreciate your kind words about our dealership, as well as Derek's customer care and our team's informational videos. I want to extend an apology for the frustration you are experiencing with your vehicle, however. We pride ourselves on top-of-the-line products and services, and it is disappointing to hear that you were dissatisfied with the final cost of repairs. If you would like to discuss these matters in greater detail, I invite you to reach out to me directly. Your business is important to us. Thank you, Michael Long - Service Manager - (206) 588-4208

July 25, 2023

They have never steered me wrong, we have bought multiple cars from the Seattle Mini dealer More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuvit Chayavadhanangkur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Jul 25, 2023 -

Seattle MINI responded

We are so grateful for your trust and loyal business here at Seattle MINI. Thank you, Rich!

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