Security Dodge Chrysler Jeep Ram - Service Center

Thanks to Angel Herrera my service experience was great. My car was fixed properly and in timely fashion. My loaner car was also very nice to drive. My car was fixed properly and in timely fashion. My loaner car was also very nice to drive. More

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Great customers service.. very efficient didn't had any issues and didn't had to wait too long for my car I will continue to do my services here and recommend my friends issues and didn't had to wait too long for my car I will continue to do my services here and recommend my friends More

Probably some of the worst service I’ve ever had. Geo what is the manager and was extremely unprofessional they took my car in on Saturday afternoon and I asked them to give me a call to let me know if t what is the manager and was extremely unprofessional they took my car in on Saturday afternoon and I asked them to give me a call to let me know if they were keeping the car didn’t hear from them for two days then once i called no one could find my car sat on hold for 30 minutes hung up call back finally got a hold of Geo he lied to me and tried to sell me things I did not need told me I needed brakes done when I had them done last week he was very unprofessional and wouldn’t take my phone calls during the day and texted me at 11:30 PM when I told him but I didn’t want my brakes done because I had just had them done he told me if I don’t want my car worked on I can bring it someplace else I have the text saved to show you how unprofessional he was I also asked to have my car inspected when I picked it up I asked two different people if the car had the nys inspection done Both said yes delivered my car to me good thing I checked because it wasn’t had to sit there for another half hour all in all of never been more unhappy with service Will not be returning More

Everyone did a great job. Happy with the work that was done. Unfortunately my engine light is back on shortly after leaving the dealership. And I wasn’t happy about how long it took to do the work. But I done. Unfortunately my engine light is back on shortly after leaving the dealership. And I wasn’t happy about how long it took to do the work. But I think I had to do with getting the parts. More

Service and parts department is good parts gets the parts with in a reasonable time service people were helpful they took time to explain everything i needed with in a reasonable time service people were helpful they took time to explain everything i needed More

Keith is knowledgeable and courteous, he diagnosed my problem and solved it. Even though the fix was delayed he remained in contact to make sure I was in the know. problem and solved it. Even though the fix was delayed he remained in contact to make sure I was in the know. More

Very good service. The woman at the front desk was a pleasure to work with. Oiil change and tire rotation was done in a timely manner. pleasure to work with. Oiil change and tire rotation was done in a timely manner. More

As soon as I pulled in late afternoon Jonathan was very friendly needed a quick oil change, I requested rainguards they were in next day friendly needed a quick oil change, I requested rainguards they were in next day More

They have worked with me each time diligently trying to correct any issues (some are harder to sort out than others). Even though you have to be patient if you need a loaner, they have been accommodating correct any issues (some are harder to sort out than others). Even though you have to be patient if you need a loaner, they have been accommodating and up front about my options. Quick note - the 4 pack oil change from Mopar is a great, affordable and they've gotten me done in a timely manner each time, no appointment necessary. More