Seguin Chevrolet - Service Center

Poor communication. Poor timing. Laura did not communicate my payment options. Laura did not contact me. Poor timing. Laura did not communicate my payment options. Laura did not contact me. More

I had a 1:30 pm appointment, I arrived at the dealership at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appoi at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appointment to meet with customer service, not the oil change time. I said that was unacceptable. More

It was chaotic because the service got behind due to other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. More

Car has been in service for 2 weeks, after being told it was fixed only to get into my vehicle after service hours to fine the issues remained. I had to get a loaner and still haven't received a call in 6 d was fixed only to get into my vehicle after service hours to fine the issues remained. I had to get a loaner and still haven't received a call in 6 days on a status once again after leaving 2 messages to call back. Also left an alternative number to be reached. More

I came in to get my tire pressure fixed I was in and out with 10 mins and they even vacuum my car. with 10 mins and they even vacuum my car. More

Sam Hood was amazing to work with and is a true asset to the dealership. Mrs. Harper and her team are always the best to do business with. the dealership. Mrs. Harper and her team are always the best to do business with. More

5. Omar Noor, Michael Littlefield. Omar was above and beyond professional, helpful And courteous. Michael the same. Could not have been a better experience for us. Omar raised the bar in customer service beyond professional, helpful And courteous. Michael the same. Could not have been a better experience for us. Omar raised the bar in customer service. Thank you Omar!!! More

Very efficient and timely. My service rep was courteous and helpful, and she made sure my work was performed correctly and in a timely fashion. My service rep was courteous and helpful, and she made sure my work was performed correctly and in a timely fashion. More

THANK YOU JESUS? ????? SOMETIMES YOU WAIT FOR LESS OR FEW HOURS BUT NEED TO MAINTAIN YOUR CAR TO KEEP IT IN GOOD CONDITION ?? ????? SOMETIMES YOU WAIT FOR LESS OR FEW HOURS BUT NEED TO MAINTAIN YOUR CAR TO KEEP IT IN GOOD CONDITION ?? More

Left car there for almost a month before it was repaired Very disappointed in how long it took as well as not being updated regularly Very disappointed in how long it took as well as not being updated regularly More