Serra Chevrolet of Southfield

Excellent Customer Service My Sales man was Dominic Ciacelli. He is the best!!! He helped my mom get a great deal on an SUV. He worked his magic and me and my mom are happy with My Sales man was Dominic Ciacelli. He is the best!!! He helped my mom get a great deal on an SUV. He worked his magic and me and my mom are happy with the deal. Dominic is very pleasant and polite, he listens and understands your needs, he's very down to earth, easy going, and he explains everything in detail. Dominic doesn't want to just put you in any car. He really wants to make sure you are happy with whatever vehicle you choose. He is also willing to try to make any reasonable deal happen for your satisfaction, which is awesome. We felt he was really working on our behalf and not just the dealership. We are so happy we met Dominic he will be our sales man for now on. Many Blessings to Dominic we want him to be with Serra Chevrolet of Southfield for many, many years to come. We can't wait to send all our close family and friends to him in the near future. Just WOW!!!! Excellent, Excellent service!!! More

Great and timely service Very friendly great knowledge clean restroom able to help with outside financing. Dominic was extremely helpful was fast and helped get us out with th Very friendly great knowledge clean restroom able to help with outside financing. Dominic was extremely helpful was fast and helped get us out with the vehicle I wanted I would definitely ask for Dominic More

Quick, Easy, and a Great Deal Dominic was great! The car I purchased was a very good deal and I was able to handle the payment and signing while on my lunch break (and had time to Dominic was great! The car I purchased was a very good deal and I was able to handle the payment and signing while on my lunch break (and had time to do a test drive too). Overall, very happy with my experience at Serra! More

Great buying Experience! Dominic was great! Car that I was interested in was ready when I arrived. I was test driving it within minutes after my arrival. I have been to severa Dominic was great! Car that I was interested in was ready when I arrived. I was test driving it within minutes after my arrival. I have been to several dealers looking at cars, and never had an experience like this. This guy is organized and ready for his customer. Next person I talk to that is looking for a vehicle, Dominic will be the man! More

Super Easy Purchase Experience! Dominic was super responsive to my questions and got me in the car I wanted, which I saw online. It was a pretty good deal and I wasn't sure if it wou Dominic was super responsive to my questions and got me in the car I wanted, which I saw online. It was a pretty good deal and I wasn't sure if it would sell by the time I got in to see the car, but Dominic kept me informed throughout the whole process More

Reasonable, decent. What you hope for and rarely find. We were happy to work with Dominic and ultimately ended up buying from him. Compared to other salesmen we have dealt with, Dominic was far and away t We were happy to work with Dominic and ultimately ended up buying from him. Compared to other salesmen we have dealt with, Dominic was far and away the best. I would emphasize the "man" over "sales," which is a very good thing. We felt he was a decent human being (which it seems can be difficult to find in the modern world, especially involving anything related to sales in general and car sales specifically). When we first looked, we didn't at all feel pressured or like he was trying to sell us. He allowed us to take our time and decide for ourselves but was ready and available to answer any questions. When we ultimately decided to consider buying, Dominic was efficient and reasonable throughout the process. He was very helpful and went far beyond most would with our final check of the vehicle and negotiations over the price were very polite and decent and we quickly came to a happy medium. If you are looking for a good, old fashioned, decent guy who can quickly get you through the modern nonsense and dealer games, I would definitely recommend visiting Dominic and seeing what he can do for you. I would add that I am from a younger generation than Dominic and I was buying an older, cheaper car and I never at all felt like I was any different than a distinguished old gentleman buying the most expensive car on the lot or that I was talking to anyone but a peer. I dealt with salesmen my own age at other dealers and they definitely have a lot to learn about sales and life before they can fill Dominic's shoes. All and all, in the world of car sales, I couldn't have asked for more and have grown accustomed to accepting a lot worse. Thanks again Dominic. Now I just hope the car is a good one! p.s. If there are any dealership owners reading this: give some more respect and autonomy to the guys like Dominic and I am certain you will get more sales, more money and better reputations. More

Easy to work with Dom was very good and easy to deal with.. When the contract had to be done I only needed to be there for 30 minutes. Dom was very good and easy to deal with.. When the contract had to be done I only needed to be there for 30 minutes. More

Awesome! Dominic was wonderful to work with! He was patient and helpful when we kept running into little snags with getting the car off the lot that day. We li Dominic was wonderful to work with! He was patient and helpful when we kept running into little snags with getting the car off the lot that day. We live an hour away and didn't really want to make more trips to the dealership. All worked out in the end, and my daughter loves her "new" used car. Thank you Dominic!! More

Wonderful Salasman!!!! Dominic was amazing, we went into Serra to look at one vehicle and that one did not work out so he showed us something else that we could afford and h Dominic was amazing, we went into Serra to look at one vehicle and that one did not work out so he showed us something else that we could afford and he was spot on. He was not pushy at all, let us take our time and decide what we wanted to do. I would recommend him to all, if you want a kind and gentle sales person, go see Dominic. More

Meticulous Dominic was fantastic. A real old school car salesman. He detailed our entire suburban himself and made sure it was full of gas. We have never had som Dominic was fantastic. A real old school car salesman. He detailed our entire suburban himself and made sure it was full of gas. We have never had someone spend so much time on all the little details. He is truly one of a kind, anyone would be lucky to purchase a car from him! Dominic thank you for making our suburban look brand new, it is beautiful! Your the best!! More