I'm never going back to Shawnee Mission Hyundai after today's visit.
I bought my Elantra in late 2014. Since then, the cabin fan blower motor has quit working three, if not four times. I'm pretty sure the number is four, but I can only find three invoices. Yes, that's correct, about every year the cabin blower motor has to be replaced. The first 2-3 times it was covered under warranty at no cost to me. This time my car was out of warranty and Shawnee Mission Hyundai refused to replace it at no cost to me. I asked what was the underlying cause of this recurring issue and what assurances they could offer that I wouldn't be back in a year for the same issue. The service manager couldn't tell me what was going on with the blower fan, they didn't know.
What good is a warranty if an issue is not properly resolved? As far as I'm concerned, the blower motor was never properly fixed, otherwise it wouldn't continue to break down about every year. They have taken my money for an issue that should have been resolved under warranty years ago.
I've bought my last two cars from this dealership. For the last almost six years I've gone to them for my service needs. I would have purchased my next car from them. Now, I do not trust Shawnee Mission Hyundai and I won't step foot in there again. Hopefully another dealership will treat me better.
See my Google review where I attached the three invoices that I could find that document what I've stated above. As I said, I'm pretty certain this issue has occurred four times, but I can't locate a fourth invoice.