Sheehy GMC

I would’ve put 0 if I could. One thing after another with no resolution or concern for their customers. They sold me a wrecked car and I have had to take it back for several thin One thing after another with no resolution or concern for their customers. They sold me a wrecked car and I have had to take it back for several things only to be told they don’t hear the rubbing noise and the transmission they couldn’t even check after having me drive an hour there and sent me to the ford dealership where I live. I had an estimator at the collision center write an estimate on all the repairs that you can tell was thrown together so that it wouldn’t be noticed by a regular customer(the estimator pointed it out but also made sense with the issues I’ve had). I had to pay for the trunk that wouldn’t work right after I bought it. Tried to get them to help me but all they say is the carfax doesn’t show anything. The carfax won’t show anything if it’s paid for out of pocket. They don’t want to hear any of it and refuse to even think about buying back this vehicle even with me offering to purchase a brand new vehicle from them even though they have screwed me over so many times. I talked to the manager several times and yet he only answered some of my emails and refused to answer most of my questions. My original sales guy told me not long after buying the vehicle when I had the first problem, that he quit working there because he didn’t like how they handled things and thought they did shady business. Had they actually found a solution as their contracts states they will in cases like this, I wouldn’t even leave a review or I’d rate them better. I gave them the opportunity to right their wrong but they only care about making money no matter what happens to their customer. I would remove this if it was rectified but doesn’t look like that’s going to happen. Sure, they don’t need me for them to continue to make money, it would just be nice to know they actually care about their customers. More

They had the vehicle I was looking for. The sales representative was good and no pressure. The sales representative was good and no pressure. More

It was one disaster after another with this dealership. Wouldn't recommend. Plus they try and force you into extras after. Really annoying. The car needed new tires instantly which they refused to acknowle Wouldn't recommend. Plus they try and force you into extras after. Really annoying. The car needed new tires instantly which they refused to acknowledge and we have had one issue after another with the vehicle. More

Sales staff was good to deal with. Service department is very poor. Wouldn’t recommend. Service department is very poor. Wouldn’t recommend. More

Wanda was a pleasure to work with and the purchase was seamless. The dealership stayed open for an additional hour and still was able to stage a purchase pic as the car was a gift to our daughter. Complet seamless. The dealership stayed open for an additional hour and still was able to stage a purchase pic as the car was a gift to our daughter. Completely worth the 1.5 hour drive. More

We have purchased 4 cars at Sharrett over the last several years as well as visiting numerous other dealers.Sharrett is by far the most customer oriented of any we have ever dealt with.Our salesman(Pa several years as well as visiting numerous other dealers.Sharrett is by far the most customer oriented of any we have ever dealt with.Our salesman(Paul Melville)was most attentive and interested in us getting the car and deal we wanted.Everyone at this dealership was most friendly and helpful and I beiieve this attitude starts at the top and shows what the "shopping for a car"experience should be! Believe me, I have bought many cars over the years from many different dealers and many of them could take a lesson from Paul and his sales manager on customer relations! Years ago I read a book titled "Customers for Life", Sharrett's employees have mastered the concept.THANK YOU ALL VERY MUCH! John & Peggy Slattery More