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Sheehy GMC of Fredericksburg

Fredericksburg, VA

2.1
37 Reviews

10801 Patriot Highway

Fredericksburg, VA

22408

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Showing 37 reviews

March 26, 2024

A++ it was a smooth transition. ..Ken and Anthony were very helpful...very clean atmosphere. More

by six_7one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken and anthony
Mar 27, 2024 -

Sheehy GMC of Fredericksburg responded

six_7one, we're happy you found our staff to be so supportive during your experience here at Sheehy GMC of Fredericksburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2024

I took my 2023 Yukon Denali here for an oil change and was informed of a recall. The reprogram caused 3 separate modules to fry which was blamed on an “aftermarket” part plugged in under my dash. After a More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
January 29, 2024

Salesman was nice but the manager came over and reneged on a charge. Watch out for doc fee and other add ons. Over charging. I said good bye. I bought a truck in Pa the next day More

by Jack
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Omire , watch out for Tim
Jan 29, 2024 -

Sheehy GMC of Fredericksburg responded

Jack, we are sorry to hear that we were not able to agree on terms to earn your business. We appreciate the opportunity. If there are any questions or concerns that we can help clarify, please don't hesitate to reach out anytime. Thank you.

January 21, 2024

Do not, I repeat, do not buy a car from this place. They are absolutely untrustworthy. I bought a car with 29,000 miles and only put 3,900 miles on it before the transmission went bad. They not only More

by John
Recommend Dealer
No
Employees Worked With
Ken, Matt, DJ
Jan 23, 2024 -

Sheehy GMC of Fredericksburg responded

John, we are very sorry that you feel this way. We would be happy to address any questions or concerns that you have directly. Please don't hesitate to give our General Manager, DJ Bruce, a call at your convenience. Thank you and we hope to speak with you soon.

January 12, 2024

Jason in service write up made my experience horrible. I just bought the truck and was having transmission issues. Today is day 4 with no call back. I was on hold 25 minutes with no one answering in servi More

by jtaylor3587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Jan 23, 2024 -

Sheehy GMC of Fredericksburg responded

Jtaylor3587, we apologize for any delay in getting back to you on the status of your vehicle. Please don't hesitate to private message us your best contact information and we will make sure that someone reaches out to you. Thank you.

Jan 23, 2024 -

jtaylor3587 responded

Jason responded, the transmission is on backorder and it will be weeks before I have my vehicle back in the meantime I just made my first $655.00 payment and you’ve had my vehicle longer than me. I still don’t have anything to drive . I will not ever buy another GMC and Jason has all my information . He doesn’t like to communicate.

January 04, 2024

I’d give them 0 stars if it was possible. I’ve had nothing but issues with this dealership since my first service. I just picked up my car that I brought in for an oil change and air filter r More

by Very unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheehy
Jan 23, 2024 -

Sheehy GMC of Fredericksburg responded

We are very sorry to hear about your experience. Unfortunately, without some basic information such as your name, we are unable to look into this further for you. Please don't hesitate to reach out to our General Manager, DJ Bruce, at your convenience so we can get some more information to be able to assist you. Thank you!

August 03, 2023

Won't fix what you ask them to fix. asked them to fix exhaust they chose something more expensive and didn't check what onstar diagnosed so now I have the same problem.. More

by kath6331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Sales
May 23, 2023

MILITARY STAY AWAY! !! This was the worst experience I have had in 20 years. I have bought 6 cars in the last 9 months and 50 in the last 20 years. The sales Manager T More

by cbrink97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim, David
November 21, 2022

They have had my truck for 53 days I still haven’t got a quote to fix it and no one returns calls.. GM can’t even get them to return a call More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They all quit or got fired
October 28, 2022

I purchased a 2015 Buick Enclave Premium. I fell in love with this vehicle on first sight. From the very first phone conversation I had with Eric Jones until the last salutation upon me enter More

by myall4kidz
Recommend Dealer
Yes
Employees Worked With
Eric Jones
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