Sheehy Ford Warrenton
Warrenton, VA
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Took my fusion in for a recall repair. Everything went fine until I got my vehicle back and did some inspections. They said they did a multipoint inspection. The washer fluid came back pra Everything went fine until I got my vehicle back and did some inspections. They said they did a multipoint inspection. The washer fluid came back practically empty. Makes me wonder if they did the inspection at all. Also I noticed a gouge in one of the rims. I called, send pictures as requested and have not heard anything back. So much for customer service. Guess they think it's insignificant. More
I had been at my last dealership since 1997. I had no intention of switching dealerships. I saw an F-150 Ford pickup on the website of Sheehy Ford. I wanted to purchase that truck as probably my I had no intention of switching dealerships. I saw an F-150 Ford pickup on the website of Sheehy Ford. I wanted to purchase that truck as probably my last truck. After talking with my salesman Chris Darlington, we made an appointment. Chris was awesome! In this young man not only have I gained a salesman, but also a friend! From the young woman sitting immediately in front of the doors, to my salesman, to my salesman's supervisor Tim, to finishing up with my finance manager Abdul: this was an extremely satisfying and positive experience! A close member of my family had a GM dealership for many years. I know how dealerships run. You can have one that is concerned for only profit, or you can have one that is concerned solely for the customer; such as Sheehy Ford of Warrenton. This dealership is definitely an asset to the Sheehy Auto Group. More
Chrystal in service got me set for my appointment quickly, happily accommodated a few non-standard requests, and kept me up to date throughout the service appointment. She was patient in going over quickly, happily accommodated a few non-standard requests, and kept me up to date throughout the service appointment. She was patient in going over everything with me, and kept a very positive attitude on a long and busy Friday. Just a great visit! More
Very helpful over the phone. Made my appointment right away and was finished when they said it would be. Very happy with Steve who helped me. Made my appointment right away and was finished when they said it would be. Very happy with Steve who helped me. More