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Hart Nissan

Mechanicsville, VA

4.8
1,987 Reviews
It is Hart Nissan's Mission to provide unmatched service to our customers, employees, and communities. The values of integrity and transparency are hallmarks of our brand as well as being outstanding in everything we do. Our organization’s focus is to create a “raving fan culture” for our employees and customers. We are creating a team environment so our team members can support one another in achieving their personal and organization’s outcomes. Going the extra mile for our employees and customers is not a motto but a way of life at Hart. We actively participate in community events and support local charities and causes such as the Leukemia and Lymphoma Society, Equality, and local sports teams because; *Giving is the secret to getting* Hart Nissan offers the excitement of the new Nissan line-up with vast options of certified used vehicles. We offer a state of the art experience that gives transparency, client information protection, as well as an expedited buying process. Our service department boasts a world - class experience backed by professional advisors supported by Master Nissan Technicians equipped with the latest in technology. Our Hart Pre - Owned Center is conveniently located nearby and has a diverse selection of quality Pre - Owned Vehicles inspected by master technicians. Looking for something a little "off-menu"? We customize vehicles too!! The spirit of our company was founded over 30 years ago and started with $800.00. This entrepreneurial spirit is what drives our growth and why Richmond’s All Stars are coming to Hart. Our employees, or as we like to affectionately call them "Hart Beats", are the core of our service to others. It is our core belief that in order to meet our organization’s potential we need to have team members that are committed to being the best, every day, regardless of the circumstances. We are assembling a team that looks for ways to “make things happen” instead of “making excuses for why things do not happen”… Life rewards action, and our correct and timely actions create our success.
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,987 reviews

April 22, 2024

Friendly, informative sales staff. Provided clear information for me to base my decision on. This is how car sales should be done. More

by mstreeter212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Hart Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2024

Fred is the BEST salesman! ! Professional, helpful, caring. He deserves a raise (& praise!) wonderful !! Excellent More

by Shjlag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Gullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kuzniar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Mgbenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Hart Nissan responded

Thank you so much for your excellent review! We are so glad Fred had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 14, 2024

We had visited about 7 or 8 dealerships before stopping at Hart Nissan. It was late in the day. Everyone was so nice. They showed me a car within my budget. They stayed opened after hours to get us the car More

by rright168
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Kuzniar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Hart Nissan responded

Thanks for your feedback on your recent visit to Hart Nissan. It's great to hear that we were able to assist you and that you had such a positive experience.

April 07, 2024

Really awesome communication! Will even gave me his cell #. I called him at home, he not only answered his phone on vacation, but he made sure my concerns were addressed. Thanks!! More

by mrshinytop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kuzniar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Sales mgr.
Apr 08, 2024 -

Hart Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hart Nissan!

April 06, 2024

Doug at Hart Nissan was great to work with. Nice, knowledgeable and efficient. Really nice dealership! More

by julsmailbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kuzniar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Hart Nissan responded

Thank you so much for your kind words for Doug, and for taking the time to leave us this wonderful feedback!

March 27, 2024

Great customer service. Not pushy at all. Listens to what you want and trys to find what you want More

by ylauren83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Hart Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 25, 2024

Not very inviting did not feel valued as a customer If it wasn’t for Wilbert brown being as good as he is I probably would have went elsewhere More

by marksmith75711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Hart Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mark, and hopefully, we can get to the bottom of this. Phil Englander phil@hartnissan.com 804-417-2590

March 24, 2024

Mr Brown was very helpful, as I am 79 just lost my husband and had not purchased a new car on my own in 50 years, so thanks to Mr Brown and he even brought the car home to me> More

by carolynmarieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Hart Nissan responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 23, 2024

My salesperson was very respectful and went out of his way to make my transaction as smooth as possible.. everyone from the receptionist to the general manager was very professional More

by jtaylor44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kuzniar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jabril Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Hart Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

March 21, 2024

Hart nissan in Mechanicsville is the best place to go. Mr Doug Compton is the best!! More

by Fthomas199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kuzniar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquon Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Hart Nissan responded

Thanks for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

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