Back

Shelor Toyota

Christiansburg, VA

4.8
1,837 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
Contact Dealership

2230 Roanoke St

Christiansburg, VA

24073

Directions

By Type

Showing 1,837 reviews

January 08, 2022

They are fair and they work with me to find the right solution in my price range. More

by Sdtickle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 10, 2022 -

Shelor Toyota responded

We're happy to hear that our team's accommodating care has meant so much to you. Your satisfaction is our ultimate goal, and we're glad we're hitting the mark. The Shelor Toyota team thanks you for your kind review, and we hope we'll see you again next time you require service!

January 06, 2022

I’ve purchased 2 brand new vehicles from Shelor. I will always do business with Shelor. Specifically I dealt with Michelle Vaught in the Toyota store and purchased a Tacoma. A+ rating! More

by Kevin@kevinscottonline.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
Jan 06, 2022 -

Shelor Toyota responded

It is fantastic to have your support in our business! Thank you for the five-star review for Shelor Toyota and for taking the time to share your experience working with Michelle. We'll pass your thanks along for ensuring you loved your new Toyota Tacoma. Enjoy the new truck!

January 06, 2022

great service. timely and always courteous!! would recommend this dealership to anyone. thanks a lot More

by db5834
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tammy
Jan 06, 2022 -

Shelor Toyota responded

Thank you for your continued business and your great review! we look forward to welcoming you back to Shelor Toyota next time. Drive safely!

January 05, 2022

In this time of scarce inventory, they had the car I wanted, which led me to the dealership. I first connected using their internet process and got a quick and informative response. The total experience More

by bwandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Jan 06, 2022 -

Shelor Toyota responded

Congratulations on your new car! We are thrilled that our team could deliver a great experience and help you drive away in the vehicle you wanted. Thank you for choosing Shelor Toyota and for sharing a review!

January 04, 2022

Did not receive Owner's Manual with vehicle. I ended up buying one on ebay. Really need the Navigation and Multimedia System owners manual. More

by bob12.spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pinto, Corey Harris
Jan 05, 2022 -

Shelor Toyota responded

Thanks for your feedback, Bob. We're sorry there wasn't a print version of your Owner's Manual available. As a reminder, you can view and download the Owner's Manual for the 2020 Toyota Tacoma digitally at https://www.toyota.com/owners/resources/warranty-owners-manuals.tacoma.2020. If you need any additional help with this, we are still available as a resource. Safe travels! Contact: Customer Relations – cr@shelor.com

January 04, 2022

Awesome customer service and mechanics. Always do a wonderful job! I would not go anywhere else! More

by rlatkinson70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE
Jan 05, 2022 -

Shelor Toyota responded

Thank you for being a loyal Shelor Toyota customer! We are thrilled that you can trust our team to keep your vehicle running smoothly and safely. Have a great day!

January 01, 2022

I give a 5 star rating cause of a great experience. Great customer service. Very friendly people. Very clean dealership. Very accurate timing on getting my vehicle fixed. More

by msouthern034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the employee's
Jan 03, 2022 -

Shelor Toyota responded

This review is music to our ears! Thank you for choosing Shelor Toyota and for taking the time to share your experience. We hope to welcome you back for your future service needs!

Jan 08, 2022 -

msouthern034 responded

Great Dealer Ship. Hopefully I can do business with Shelor Toyota in the future.

January 01, 2022

Employees were courteous & helpful. They have a nice waiting area. Everything was clean. All observed Covid protocols. My car was finished in a timely manner. More

by pmays57
Recommend Dealer
Yes
Employees Worked With
Joe,Matthew
Jan 02, 2022 -

Shelor Toyota responded

This is the type of feedback our team loves to receive! We are working hard each day to provide an exceptional experience for our guests in every way, and it's fantastic to hear our efforts are paying off. Many thanks for sharing your support for Shelor Toyota, and we hope we'll have the chance to work together again down the road!

December 30, 2021

Shelor is the best car dealership I have ever worked with! Amazing all around customer care! I have bought numerous cars from Shelor and so have my children. Never an issue. Shelor stands behind thei More

by Wshodges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
December 29, 2021

Michelle Vaught! That is all you need to remember! She will take care of everything you need and work her tail off to get you the BEST deal of all time in the most hassle free way possible. Very kind, str More

by thomasmom304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
...
78
...